Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to deliver excellent customer service and support visitors at Sovereign Harbour.
- Company: Sovereign Harbour, a friendly and hardworking environment.
- Benefits: Competitive salary, private medical cover, free parking, and birthday leave.
- Why this job: Be part of a dynamic team and make a real difference for our customers.
- Qualifications: Customer service skills and a flexible, can-do attitude.
- Other info: Full training provided; no boating experience needed!
The predicted salary is between 30000 - 42000 ÂŁ per year.
We are looking for a Customer Service Advisor to join our friendly, hardworking team at Sovereign Harbour. You will play a vital part in how we are viewed by berth holders and visitors to our site and this is a great opportunity for a customer focused individual, with a flexible work ethic, to join a fast-paced team in a great location.
Candidates must be able to demonstrate:
- Ability to understand and deliver excellent customer service
- A good understanding of enquiry and sales handling
- Ability to learn and use computer software systems
- A "can do” attitude and flexible approach to teamwork
This role will be primarily office based but will also include some outdoor working and the rota will provide for working weekends and bank holidays. Experience of boating would be advantageous, but not essential. In all cases, we will support you to grow your skills and assist you to reach your potential.
What we offer:
- Competitive salary and pension
- Access to an online GP
- Private Medical Cover
- Free onsite parking
- Uniform provided
- Annual leave including additional birthday leave
- Other benefits
- Training and development opportunities delivered through our dedicated online academy
If you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to still apply. Full training can be provided, and you may be just the right candidate for this or for any other roles we have – apply today!
We believe that diversity makes us stronger. We will treat all applicants equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
How to apply:
Please send your application to Tracey Jefkins, Head of HR, including:
- Your CV
- A covering letter explaining why you’re applying and your salary expectations
- Proof of eligibility to work in the UK will be required at the start of your contract.
Application deadline: Monday 23rd March 2026 (we reserve the right to appoint before the closing date). Successful applicants will be invited to interview.
Customer Service Advisor in Eastbourne employer: Premier Marinas Limited
Contact Detail:
Premier Marinas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Eastbourne
✨Tip Number 1
Get to know the company! Research Sovereign Harbour and understand their values and what they offer. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your 'can do' attitude.
✨Tip Number 3
Don’t shy away from showing your personality! The role is all about teamwork and customer interaction, so let your friendly side shine through. A positive attitude can make a huge difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to grow with us, so don’t hesitate to put yourself out there!
We think you need these skills to ace Customer Service Advisor in Eastbourne
Some tips for your application 🫡
Craft a Standout CV: Make sure your CV highlights your customer service experience and any relevant skills. Tailor it to show how you can bring a 'can do' attitude to our team at Sovereign Harbour.
Write a Personal Cover Letter: In your cover letter, let us know why you're excited about this role. Share specific examples of how you've delivered excellent customer service in the past and what makes you a great fit for our fast-paced environment.
Show Your Flexibility: Since the role involves working weekends and bank holidays, mention your availability in your application. We love candidates who are flexible and ready to jump in wherever needed!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Premier Marinas Limited
✨Know Your Customer Service Basics
Brush up on the key principles of excellent customer service. Be ready to share examples of how you've handled customer enquiries or resolved issues in the past. This shows you understand what it takes to keep customers happy and satisfied.
✨Show Off Your Flexibility
Since the role requires a flexible approach, think of times when you've adapted to changing situations or worked well in a team. Highlighting your 'can do' attitude will resonate well with the interviewers.
✨Familiarise Yourself with the Company
Do a bit of research on Sovereign Harbour and Premier Marinas. Knowing their values and what they offer can help you tailor your answers and show genuine interest in the role and the company.
✨Prepare for Practical Scenarios
Expect to be asked about specific scenarios related to customer service. Practice answering questions like how you'd handle a difficult customer or a busy day at work. This will help you demonstrate your problem-solving skills and readiness for the fast-paced environment.