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For Companies At a Glance
- Tasks: Engage with customers through calls, book appointments, and resolve queries.
- Company: Join a dynamic team in Farnborough focused on exceptional customer service.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team that values your input and fosters a positive culture.
- Qualifications: Previous customer service experience in a fast-paced setting is preferred.
- Other info: Ideal for high school and college students looking for flexible work options.
The predicted salary is between 28800 - 43200 £ per year.
This Client Services Representative job in Farnborough is ideal for individuals with experience in providing high standards of customer service within a fast-paced environment.
You will be joining their Client Services team of 9, with the purpose of delivering great customer service through inbound and outbound calls. You will be booking appointments, responding to customer questions, and resolving issues.
Client Services Representative employer: Premier Jobs UK Limited
Contact Detail:
Premier Jobs UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Representative
✨Tip Number 1
Familiarise yourself with common customer service scenarios and how to handle them effectively. This will help you demonstrate your problem-solving skills during the interview.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since this role involves a lot of calls, being clear and confident in your speech will set you apart from other candidates.
✨Tip Number 3
Research our company values and mission. Showing that you align with our goals and understand our commitment to customer service can make a strong impression.
✨Tip Number 4
Prepare examples from your past experiences where you successfully resolved customer issues or improved service quality. These anecdotes will showcase your relevant skills and experience.
We think you need these skills to ace Client Services Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Client Services Representative position. Tailor your application to highlight your relevant experience in customer service.
Craft a Compelling CV: Make sure your CV showcases your customer service experience, particularly in fast-paced environments. Use specific examples of how you've successfully handled customer inquiries or resolved issues in previous roles.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your ability to handle inbound and outbound calls effectively and your commitment to delivering high standards of customer service.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Premier Jobs UK Limited
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided exceptional customer service. Highlight situations where you resolved issues or went above and beyond to meet customer needs.
✨Familiarise Yourself with the Company
Research the company’s values, mission, and recent news. This will not only help you understand their culture but also allow you to tailor your answers to align with what they stand for.
✨Practice Active Listening
During the interview, demonstrate your active listening skills by summarising what the interviewer says and asking clarifying questions. This shows that you value communication and are attentive to details.
✨Prepare for Common Scenarios
Think about common customer service scenarios you might face in this role. Be ready to discuss how you would handle difficult customers or unexpected challenges, showcasing your problem-solving abilities.
