At a Glance
- Tasks: Support clients and advisers by arranging meetings and handling admin tasks in a fast-paced environment.
- Company: Join an award-winning financial services firm with a relaxed culture in Farnborough.
- Benefits: Enjoy a competitive salary, private medical insurance, and a supportive work environment.
- Why this job: Gain valuable experience in client services while working towards industry qualifications.
- Qualifications: PA/admin experience, excellent communication skills, and 5 GCSEs including Maths and English.
- Other info: Be part of a fun team with regular events and charity work opportunities.
The predicted salary is between 22000 - 26000 Β£ per year.
This 14-month fixed term contract in Farnborough is ideal for individuals with experience in a PA / admin background whilst providing high standards of customer service within a fast-paced environment. You will be joining their Client Services team of 9, with the purpose of liaising with their Financial Advisers and clients to arrange and book annual review meetings, issuing appointment packs and undertaking other administrative tasks when required.
This role will require excellent planning and organisational skills, a professional telephone manner, building relationships and good administration skills to create an excellent client service. Our client is an award-winning financial services business, so it is important you have an interest in this industry. They also believe in supporting career progression for their team members. Therefore would help support you with industry qualifications through CII Level 4 Diploma, if this is of interest to you.
Client Services Representative Requirements- We are seeking individuals with PA / admin background, used to handling multiple cases, making telephone calls and delivering excellent client service.
- Essential - have 5 GCSEs grades A*-C/9-4, including Maths & English.
- Essential - have an excellent telephone manner, be able to relate to people and not get flustered in conversations.
- Desirable - individuals with Business related degree (or equivalent).
- You must be confident using Microsoft Word and Excel.
This multi-award winning, people focused business is a well-respected Independent Financial Advice firm. Based in Farnborough, they have a relaxed working environment. You will be joining their Client Liaison team of 9.
Client Services Representative Benefits- Salary of Β£26,000 - Β£29,000 plus Private Medical Insurance, Income Protection, Life Assurance, Critical Illness cover and Pension scheme 6% Employer, 3% Employee.
- Social committee organise regular events and 1-day annual allowance for Charity work.
- 35 hours per week, Monday to Friday.
- This is a fixed term contract for 14 months.
- 7 hours per day with 1 hour for lunch, with the team working on a rota basis to take calls between 8:30am - 5:30pm.
- Working from their head office in Farnborough, Hampshire.
Client Services Representative in Camberley employer: Premier Jobs UK Limited
Contact Detail:
Premier Jobs UK Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Client Services Representative in Camberley
β¨Tip Number 1
Get to know the company! Research their values, culture, and recent achievements. This will help you tailor your conversations and show genuine interest during interviews.
β¨Tip Number 2
Practice your phone skills! Since this role requires a professional telephone manner, try role-playing with a friend or family member to get comfortable handling calls and building rapport.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and potentially a foot in the door.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Client Services Representative in Camberley
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your PA/admin experience and customer service skills. We want to see how your background aligns with the role, so donβt be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre interested in the financial services industry and how you can contribute to our Client Services team. Keep it professional but let your personality show!
Show Off Your Skills: Mention your planning and organisational skills, as well as your proficiency in Microsoft Word and Excel. We love candidates who can juggle multiple tasks while keeping a cool head, so give us examples of when you've done just that!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for this exciting opportunity. Plus, itβs super easy!
How to prepare for a job interview at Premier Jobs UK Limited
β¨Know Your Stuff
Before the interview, make sure you research the company and the financial services industry. Understand their values, recent achievements, and what sets them apart. This will not only impress your interviewers but also help you relate your experience to their needs.
β¨Showcase Your Skills
Prepare specific examples from your past PA or admin roles that highlight your organisational skills and ability to handle multiple tasks. Think about times when you successfully managed client relationships or resolved issues, as these will resonate well with the role.
β¨Practice Your Phone Manner
Since this role requires a professional telephone manner, practice speaking clearly and confidently. You might even want to do mock calls with a friend to get comfortable. Remember, first impressions count, especially over the phone!
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team dynamics, opportunities for career progression, or how they support employees in obtaining industry qualifications. This shows your genuine interest in the role and the company.