Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch IT support and solve tech issues for users.
- Company: Join a prestigious London-based professional body with a supportive culture.
- Benefits: Competitive salary, technical training, and hands-on project involvement.
- Why this job: Kickstart your IT career while making a real difference in a corporate setting.
- Qualifications: Strong customer focus and problem-solving skills required.
- Other info: Dynamic role with opportunities for growth and learning.
I am partnered with a prestigious London-based professional body to find a proactive 1st Line IT Support Engineer to join their internal IT team. This is a fantastic opportunity for a customer-focused tech enthusiast to provide high-quality support in a corporate environment, working directly under the CIO.
Salary: Up to £34,500 (Pro-Rata)
Location: London (Office Based)
Job Type: 6 Month Fixed Term Contract
Start: ASAP
Quick Specs:
- Focus: Helpdesk administration, hardware/software configuration, and user support.
- Stack: Windows 11, Office 365 (Teams/Exchange), Active Directory, & Networking basics (LAN/WAN).
- Environment: Supporting both on-site and remote staff.
- Growth: Includes regular technical training and involvement in wider IT project work.
Who are THEY looking for?
Someone with a strong customer focus, excellent telephone manner, and the initiative to research solutions for common user issues. If you thrive under pressure and love solving problems, this is for you.
1st Line IT Support Engineer in London employer: Premier IT
Contact Detail:
Premier IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line IT Support Engineer in London
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Since this role is all about helping users with tech issues, think of common problems and how you'd resolve them. Being able to demonstrate your troubleshooting process can really impress the interviewers.
✨Tip Number 3
Don’t forget to showcase your customer service skills! Be ready to share examples of how you've helped users in the past. Highlighting your ability to stay calm under pressure and communicate effectively will set you apart.
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to land this fantastic opportunity. Plus, it shows you're proactive and keen on joining the team!
We think you need these skills to ace 1st Line IT Support Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with helpdesk administration and user support. We want to see how you've tackled tech issues in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for tech and customer service, and explain why you’re the perfect fit for our team. Keep it friendly and professional – we love a good story!
Show Off Your Tech Skills: Mention your familiarity with Windows 11, Office 365, and any networking basics you know. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Premier IT
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11, Office 365, and Active Directory. Be ready to discuss how you've used these tools in past roles or projects. If you can share specific examples of troubleshooting issues or configuring software, that’ll really impress them!
✨Show Off Your Customer Service Skills
Since this role is all about providing high-quality support, think of times when you've gone above and beyond for a customer. Prepare to talk about how you handle difficult situations and maintain a positive attitude, even under pressure. They want to see that you’re not just tech-savvy but also a people person!
✨Research the Company Culture
Take some time to understand the company’s values and culture. This will help you tailor your answers to show that you’re a good fit. Mentioning how you align with their mission or how you can contribute to their team dynamics can set you apart from other candidates.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the team, the projects you'll be involved in, or the training opportunities available. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you too.
