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- Tasks: Provide top-notch IT support and solve tech issues in a corporate setting.
- Company: Prestigious London-based professional body with a focus on excellence.
- Benefits: Regular technical training, involvement in IT projects, and a supportive work environment.
- Why this job: Kickstart your IT career while working closely with the CIO and gaining valuable experience.
- Qualifications: Strong customer service skills and previous helpdesk support experience.
- Other info: 6-month fixed term contract with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A prestigious London-based professional body is seeking a proactive 1st Line IT Support Engineer for a 6-month fixed term contract. This role offers the chance to provide high-quality support in a corporate environment, working closely with the CIO.
The ideal candidate will have strong customer focus and problem-solving skills, with experience in helpdesk support. This position includes regular technical training and opportunities for involvement in wider IT projects.
London 1st Line IT Support Engineer - 6 Month FTC in City of London employer: Premier IT
Contact Detail:
Premier IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London 1st Line IT Support Engineer - 6 Month FTC in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in corporate environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We all know that problem-solving skills are key, so practice explaining how you’d tackle typical issues you might face as a 1st Line IT Support Engineer.
✨Tip Number 3
Show off your customer focus! During interviews, share examples of how you've gone above and beyond to help users. This will demonstrate that you’re not just tech-savvy but also great at handling people.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace London 1st Line IT Support Engineer - 6 Month FTC in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in helpdesk support and showcases your customer focus. We want to see how your skills align with the role, so don’t be shy about mentioning specific achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this 1st Line IT Support Engineer role. Share your passion for IT and how you can contribute to our team at StudySmarter.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love candidates who can think on their feet and provide high-quality support, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Premier IT
✨Know Your Tech
Brush up on your technical knowledge related to 1st Line IT support. Be ready to discuss common issues you’ve resolved in the past and how you approached them. This shows your problem-solving skills and gives the interviewer confidence in your abilities.
✨Customer Focus is Key
Since this role emphasises a strong customer focus, prepare examples of how you've provided excellent support in previous roles. Think about times when you went above and beyond to help a user, as this will highlight your proactive approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s IT environment and the types of projects you might be involved in. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
✨Show Enthusiasm for Learning
With regular technical training mentioned in the job description, express your eagerness to learn and grow. Share any relevant courses or certifications you’ve pursued, and be open about your desire to expand your skill set in the IT field.
