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- Tasks: Monitor calls, coach staff, and ensure compliance with regulations.
- Company: PremierPMI is a leading independent insurance broker with a people-first culture.
- Benefits: Enjoy flexible hours, hybrid working, free parking, and gym discounts.
- Why this job: Join a supportive team that values equality and nurtures talent in a dynamic environment.
- Qualifications: Call centre experience with supervisory skills and excellent communication abilities required.
- Other info: Work from home three days a week in a modern workspace.
The predicted salary is between 28800 - 43200 £ per year.
Join PremierPMI as a Compliance Monitoring Officer. Based in Cheltenham and North London, our site offers a modern workspace with excellent facilities, public transport access, and ample parking. We support flexible hours and hybrid working, allowing you to work from home three days a week.
Key Responsibilities:
- Monitor customer calls, providing feedback on content and quality.
- Coach staff to enhance compliance performance.
- Ensure high standards and adherence to regulations.
- Act as a compliance expert and advisor for all levels.
Requirements:
- Call Centre background with supervisory experience preferred.
- Excellent communication and interpersonal skills.
Benefits:
- Free parking
- Life insurance
- Referral programme
- 50% Virgin gym discount
About PremierPMI:
Since 1985, PremierPMI has grown to become a leading independent insurance broker with a global presence. We maintain a unique, people-first culture driven by equality, fairness, and respect. Our focus on nurturing talent ensures that our team thrives in a supportive and dynamic environment.
Job Type: Full Time
Job Location: Hybrid
Compliance Monitoring Officer- Full-Time employer: Premier Insurance Services Limited.
Contact Detail:
Premier Insurance Services Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Monitoring Officer- Full-Time
✨Tip Number 1
Familiarise yourself with compliance regulations relevant to the insurance industry. Understanding the specific laws and standards that PremierPMI adheres to will demonstrate your commitment and expertise during discussions.
✨Tip Number 2
Prepare examples from your previous experience where you successfully monitored compliance or coached staff. Being able to share specific instances will highlight your skills and show how you can add value to the team.
✨Tip Number 3
Research PremierPMI’s company culture and values. Aligning your personal values with theirs can help you articulate why you would be a great fit for their team, especially in a people-first environment.
✨Tip Number 4
Network with current or former employees of PremierPMI on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information to discuss during your interview.
We think you need these skills to ace Compliance Monitoring Officer- Full-Time
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the Compliance Monitoring Officer position. Tailor your application to highlight relevant experience, especially in call centre environments.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your supervisory experience and communication skills. Use bullet points to make it easy to read and focus on achievements that demonstrate your compliance expertise.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've coached staff or improved compliance performance in previous roles to showcase your suitability.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a compliance role.
How to prepare for a job interview at Premier Insurance Services Limited.
✨Understand Compliance Regulations
Familiarise yourself with the key compliance regulations relevant to the role. Being able to discuss these during your interview will demonstrate your knowledge and commitment to maintaining high standards.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or mentored others in a previous role. Highlighting your ability to enhance compliance performance through effective coaching will resonate well with the interviewers.
✨Demonstrate Communication Prowess
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and confidently. Consider conducting mock interviews to refine your interpersonal skills and ensure you can engage effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture and compliance processes. This not only shows your interest in the role but also helps you gauge if PremierPMI's values align with yours.
