Overnight Guest Care Specialist – Nights in Yeovil

Overnight Guest Care Specialist – Nights in Yeovil

Yeovil Full-Time 28400 - 28400 £ / year (est.) No working from home possible
Premier Inn

At a Glance

  • Tasks: Ensure guest safety and comfort during the night shift at our hotel.
  • Company: Join the UK's leading hospitality business, Whitbread.
  • Benefits: Earn up to £13.66 per hour with discounts and a complimentary breakfast.
  • Other info: Immediate start with clear career progression opportunities.
  • Why this job: Make a difference in guests' nights while enjoying great perks.
  • Qualifications: No experience needed; just bring your calm personality and customer service skills.

The predicted salary is between 28400 - 28400 £ per year.

Yeovil Town Centre, Key Market House, Yeovil, Somerset, United Kingdom

We're currently recruiting in our Yeovil Town Centre Premier Inn. Working 24 hours per week, paying up to £13.66 per hour.

Come and be a Nights Team Member at Yeovil Town Centre Premier Inn. As the go‑to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us. Immediate start, no experience needed.

PAY RATE: Up to £13.66 per hour - night shift

HOURS: 24 hours per week

Why you’ll love it here:

  • Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
  • Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • Pension and saving schemes: Company pension and save as you earn scheme.
  • Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
  • Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.

What you’ll do:

Join our team at Yeovil Town Centre Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.

Overnight Guest Care Specialist – Nights in Yeovil employer: Premier Inn

Join the Yeovil Town Centre Premier Inn team as an Overnight Guest Care Specialist and experience a supportive work culture that prioritises your growth and well-being. With comprehensive training, a clear career path, and fantastic benefits including discounts on accommodation and meals, you'll find a rewarding environment where your contributions are valued. Enjoy the unique advantage of working in a vibrant town centre location, ensuring our guests have a restful night while you develop your skills in the hospitality industry.

Premier Inn

Contact Details:

Premier Inn Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Overnight Guest Care Specialist – Nights in Yeovil

Tip Number 1

Get to know the company! Research Premier Inn and Whitbread to understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice your customer service skills! Since you'll be interacting with guests, think about scenarios where you might need to solve problems or provide assistance. Role-playing these situations can boost your confidence for the real deal.

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local hospitality events. This can give you insider tips and maybe even a referral, which can really help your application stand out.

Tip Number 4

Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re serious about joining the team at Yeovil Town Centre Premier Inn. Don’t miss out on this opportunity!

We think you need these skills to ace Overnight Guest Care Specialist – Nights in Yeovil

Customer Service Skills
Calm Personality
Problem-Solving Skills
Health and Safety Knowledge
Teamwork
Communication Skills
Attention to Detail

Some tips for your application 🫡

Show Your Personality:When writing your application, let your calm and friendly personality shine through. We want to see how you can connect with our guests and make their stay enjoyable, so don’t be afraid to be yourself!

Highlight Relevant Skills:Even if you don’t have direct experience, think about any customer service or problem-solving skills you’ve gained in other roles. We love seeing how you can apply those skills to help our guests get a good night’s sleep.

Keep It Simple:We appreciate clear and concise applications. Stick to the point and make sure your key skills and experiences are easy to spot. A straightforward approach will help us see why you’d be a great fit for our Nights Team!

Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get back to you quickly. Plus, it shows you’re keen on joining our team at Premier Inn!

How to prepare for a job interview at Premier Inn

Show Your Calm Side

As a Nights Team Member, your calm personality is key. During the interview, share examples of how you've handled stressful situations or resolved conflicts. This will demonstrate that you can keep a cool head when guests need assistance.

Highlight Customer Service Skills

Customer service is at the heart of this role. Be ready to discuss your previous experiences in customer-facing roles, even if they were informal. Talk about how you ensured guests felt welcome and comfortable, as this will resonate with the interviewers.

Know the Company and Its Values

Do a bit of homework on Premier Inn and Whitbread. Understanding their values and what they stand for will help you align your answers with their expectations. Mentioning specific benefits or initiatives during your interview can show your genuine interest.

Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or training opportunities. This not only shows your enthusiasm but also helps you gauge if the job is the right fit for you.