At a Glance
- Tasks: Welcome guests and provide top-notch customer service in a fun environment.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast for two.
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: A friendly personality and a passion for customer service.
- Other info: Enjoy perks like 60% off hotel stays and savings on everyday expenses.
Come and be a Front of House Team Member at Wolverhampton City Centre Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
Pay Rate: Up to £12.56 per hour
Contract Type: Permanent – we don’t do zero hours contracts!
Hours: 32.5 hours per week
Location: Broad Gauge Way, Wolverhampton WV10 0BA
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and save schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do: Join our team at Wolverhampton City Centre Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor - Team Member in Wolverhampton employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor - Team Member in Wolverhampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can showcase your friendly personality. Whether it’s serving a meal or checking in a guest, be ready to demonstrate how you’d handle different situations.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and gives you a better chance of landing that Front of House Team Member role at Wolverhampton City Centre.
We think you need these skills to ace Ground Floor - Team Member in Wolverhampton
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experiences, even if they’re not directly related, and explain how they’ve prepared you for this position with us.
Keep It Simple: We love a straightforward application! Keep your language clear and concise, and avoid jargon. Just be yourself and communicate why you’d be a great fit for our team at Wolverhampton City Centre Premier Inn.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. This role is all about making guests feel welcome, so showing your friendly nature will definitely make a positive impression.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what they stand for in the hospitality industry. Mentioning specific aspects of the company during your interview can show that you’re genuinely interested and invested in being part of their team.
✨Prepare for Customer Scenarios
Think about potential customer service scenarios you might face in this role. Prepare some examples of how you would handle different situations, like dealing with a complaint or making a guest feel special. This will demonstrate your problem-solving skills and commitment to excellent service.
✨Ask Questions
Don’t forget to prepare some questions to ask at the end of your interview. This shows your enthusiasm for the role and helps you understand more about the team and the work environment. You could ask about training opportunities or what a typical day looks like for a Front of House Team Member.