At a Glance
- Tasks: Welcome guests and ensure they have a comfortable stay at our hotel.
- Company: Join the friendly team at Premier Inn in Whitehaven.
- Benefits: Enjoy discounts, complimentary breakfast, and a competitive pay rate.
- Other info: Fixed-term contract with 16 hours per week until August 2026.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Great customer service skills and a friendly attitude.
The predicted salary is between 27000 - 27000 £ per year.
Premier Inn in Whitehaven is looking for a Reception Team Member who will be the friendly face of our hotel. You will use your customer service skills to welcome guests, ensuring they have a comfortable stay from the moment they check in.
This position offers a fixed-term contract until 31/08/2026 with hours at 16 per week, and a pay rate of up to £13.06 per hour. Enjoy great benefits like discounts and complimentary breakfast upon joining.
Reception Team Member - 16h/wk, Fixed Term + Perks in Whitehaven employer: Premier Inn
Premier Inn in Whitehaven is an excellent employer, offering a welcoming work environment where you can thrive as a Reception Team Member. With flexible hours and a fixed-term contract, you'll enjoy competitive pay, fantastic benefits including discounts and complimentary breakfast, and opportunities for personal growth within the hospitality sector. Join us to be part of a team that values your contributions and prioritises guest satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Member - 16h/wk, Fixed Term + Perks in Whitehaven
✨Tip Number 1
Make sure to research Premier Inn and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle guest inquiries or complaints. Being prepared will help you shine during the interview and demonstrate your ability to create a comfortable stay for guests.
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, especially in a hospitality role. Show them that you take the opportunity seriously and are ready to represent their brand well.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Reception Team Member - 16h/wk, Fixed Term + Perks in Whitehaven
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the friendly and welcoming side of you that will make our guests feel at home.
Highlight Customer Service Experience:Make sure to emphasise any previous customer service roles you've had. We love seeing how you've made a difference for customers in the past, so share those stories with us!
Tailor Your Application:Take a moment to tailor your application specifically for this role. Mention why you’re excited about working at Premier Inn and how you can contribute to our team’s success.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Reception Team Member, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. Think about how you can demonstrate your friendly and welcoming nature during the interview.
✨Practice Common Interview Questions
Anticipate questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A neat appearance reflects your respect for the role and the company, and it sets a positive tone right from the start.
