At a Glance
- Tasks: Be the friendly face of Premier Inn, welcoming guests and ensuring their stay is perfect.
- Company: Join the vibrant team at Premier Inn in Weston-Super-Mare.
- Benefits: Earn up to £13.06 per hour, enjoy staff discounts, and a free breakfast.
- Why this job: Make a difference in guests' experiences while working in a fun environment.
- Qualifications: No specific qualifications needed, just a passion for customer service.
The predicted salary is between 13 - 13 € per hour.
Premier Inn in Weston-Super-Mare is looking for a Reception Team Member to provide excellent customer service. You will be the friendly face of the hotel, checking in guests and ensuring their rooms are perfect.
This role offers a pay rate of up to £13.06 per hour, with 8 hours per week on a fixed term contract. Additional perks include staff discounts, a pension scheme, and a complimentary breakfast for new joiners.
Reception Specialist – Warm Welcome (Part-Time) in Weston-super-Mare employer: Premier Inn
Premier Inn in Weston-Super-Mare is an excellent employer that values its team members by offering competitive pay, flexible working hours, and a supportive work culture. With opportunities for personal growth and development, alongside unique benefits such as staff discounts and complimentary meals, you will be part of a welcoming environment that prioritises both employee satisfaction and exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Specialist – Warm Welcome (Part-Time) in Weston-super-Mare
✨Tip Number 1
Make sure to showcase your people skills! As a Reception Specialist, you'll be the first point of contact for guests, so highlight any previous customer service experience. We want to see how you can create that warm welcome!
✨Tip Number 2
Practice your smile! Seriously, a friendly demeanour goes a long way in hospitality. We recommend rehearsing your greeting and responses to common guest queries to ensure you come across as approachable and confident.
✨Tip Number 3
Research Premier Inn! Knowing about the company and its values can really set you apart. We suggest checking out their website and social media to get a feel for their culture and what they stand for.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on that chance to shine!
We think you need these skills to ace Reception Specialist – Warm Welcome (Part-Time) in Weston-super-Mare
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the friendly and welcoming side of you that would make guests feel at home. Don’t be afraid to share a bit about yourself and why you’re excited about this role.
Highlight Relevant Experience:Make sure to mention any previous customer service experience you have. Whether it’s in hospitality or another field, we love to see how you’ve made customers happy in the past. Tailor your application to show us why you’d be a great fit for our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your skills and experiences, making it easier for us to see what you bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows us you’re keen to join our team at Premier Inn!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Reception Specialist, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This could be resolving a complaint or creating a memorable experience for a guest. Be ready to discuss how you can bring that same level of service to Premier Inn.
✨Practice Common Interview Questions
Think about common questions you might face, like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you respect the opportunity and understand the importance of professionalism in the hospitality sector.
