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- Tasks: Welcome guests and provide top-notch customer service in a vibrant hotel environment.
- Company: Join a well-known hotel chain with a reputation for excellence.
- Benefits: Earn up to £12.56 per hour, enjoy discounts, pension schemes, and free meals.
- Why this job: Kickstart your career in hospitality while making guests feel at home.
- Qualifications: Friendly attitude and a passion for helping others.
- Other info: Flexible 16-hour work week with opportunities for growth and training.
The predicted salary is between 11 - 13 £ per hour.
A well-known hotel chain in Weston-super-Mare is seeking a friendly Reception Team Member to warmly welcome guests and assist with their needs. This position involves providing excellent customer service and ensuring rooms are well-prepared.
With a competitive pay rate of up to £12.56 per hour and a contract type of Fixed Term, the role includes 16 hours of work per week. Benefits include discounts, pension schemes, and complimentary meals.
Join this leading hospitality business and grow your career!
Guest Experience Receptionist – Growth, Training & Benefits in Weston-super-Mare employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Receptionist – Growth, Training & Benefits in Weston-super-Mare
✨Tip Number 1
Make sure to research the hotel chain before your interview. Knowing their values and what makes them stand out will help you connect with the team and show that you're genuinely interested in being part of their guest experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Reception Team Member and how you'd handle them. Being able to demonstrate your problem-solving abilities will impress the hiring managers.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Show up looking polished and professional to convey that you take the role seriously and are ready to represent the hotel.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Guest Experience Receptionist – Growth, Training & Benefits in Weston-super-Mare
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly personality shine through! We want to see how you can bring warmth and enthusiasm to our team, so don’t be afraid to show us who you are.
Tailor Your Experience: Make sure to highlight any previous experience in customer service or hospitality. We love seeing how your skills align with the role of a Reception Team Member, so be specific about what you've done that relates to welcoming guests and assisting with their needs.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the role. Avoid fluff and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel chain. Familiarise yourself with their values, services, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Guest Experience Receptionist, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the role effectively.
✨Practice Common Interview Questions
Anticipate questions related to hospitality and customer service. Think about how you would respond to scenarios like handling complaints or managing busy periods. Practising these responses will help you feel more confident during the actual interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.