Duty Manager — Lead Guest Experience & Operations in Westminster
Duty Manager — Lead Guest Experience & Operations

Duty Manager — Lead Guest Experience & Operations in Westminster

Westminster Full-Time 12 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver outstanding guest experiences and manage daily operations.
  • Company: A top hospitality chain in the heart of London.
  • Benefits: Earn up to £15.36 per hour with great growth opportunities.
  • Why this job: Join a vibrant team and make every guest's stay unforgettable.
  • Qualifications: Leadership experience in retail and strong communication skills.
  • Other info: Dynamic work environment with potential for career advancement.

The predicted salary is between 12 - 16 £ per hour.

A leading hospitality chain in London is seeking an experienced Duty Manager for their London Victoria location. The role involves managing a dedicated team to provide an exceptional service, ensuring every guest feels welcome and secure.

Candidates should have relevant leadership experience, preferably in a retail environment, and possess strong communication and organizational skills.

The position offers competitive pay of up to £15.36 per hour and opportunities for professional growth within the company.

Duty Manager — Lead Guest Experience & Operations in Westminster employer: Premier Inn

Join a leading hospitality chain in the heart of London, where we prioritise exceptional guest experiences and foster a supportive work culture. As a Duty Manager, you'll benefit from competitive pay, professional development opportunities, and the chance to lead a dedicated team in a vibrant location that values your contributions and growth.
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Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager — Lead Guest Experience & Operations in Westminster

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews! Research the company and its values, especially around guest experience and operations. We want to show that you’re not just a fit for the role, but that you genuinely care about creating a welcoming environment for guests.

Tip Number 3

Showcase your leadership skills! During interviews, share specific examples of how you've successfully managed teams in the past. Highlight your communication and organisational skills, as these are key for a Duty Manager position.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Duty Manager — Lead Guest Experience & Operations in Westminster

Leadership Experience
Team Management
Exceptional Customer Service
Strong Communication Skills
Organizational Skills
Problem-Solving Skills
Attention to Detail
Adaptability

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've managed teams in the past and what strategies you used to ensure exceptional service.

Communicate Clearly: Strong communication is key in this role. Use clear and concise language in your application to demonstrate your ability to convey information effectively. Remember, we’re looking for someone who can lead a team and engage with guests!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Duty Manager position. Mention specific experiences that relate to guest experience and operations, so we know you’re the right fit.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at Premier Inn

Know the Company Inside Out

Before your interview, do some homework on the hospitality chain. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Leadership Skills

As a Duty Manager, you'll be leading a team, so be ready to discuss your previous leadership experiences. Prepare specific examples of how you've motivated a team or resolved conflicts. This will demonstrate your capability to manage and inspire others.

Communicate Clearly and Confidently

Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror to ensure you come across as both professional and approachable.

Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to and grow within the company.

Duty Manager — Lead Guest Experience & Operations in Westminster
Premier Inn
Location: Westminster

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