Duty Manager – Elevate Guest Experience & Team Leadership in Welwyn Garden City
Duty Manager – Elevate Guest Experience & Team Leadership

Duty Manager – Elevate Guest Experience & Team Leadership in Welwyn Garden City

Welwyn Garden City Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create unforgettable guest experiences in a vibrant hotel environment.
  • Company: Renowned hotel chain known for exceptional service and team spirit.
  • Benefits: Competitive pay and clear career progression in the hospitality industry.
  • Why this job: Join a dynamic team and make a real difference in guests' stays.
  • Qualifications: Leadership experience and strong customer service skills are essential.
  • Other info: Opportunity to grow within a respected brand in hospitality.

The predicted salary is between 30000 - 42000 £ per year.

A renowned hotel chain in Welwyn Garden City is seeking a Duty Manager to lead a team dedicated to providing a safe and welcoming environment for guests. This role emphasizes the importance of leadership experience, customer service, and organizational skills to ensure operational excellence.

Applicants should be ready to engage with both staff and guests to deliver exceptional experiences and uphold the company's high standards. The position offers competitive pay and a structured path for career growth within the hospitality sector.

Duty Manager – Elevate Guest Experience & Team Leadership in Welwyn Garden City employer: Premier Inn

Join a prestigious hotel chain in Welwyn Garden City, where we prioritise employee well-being and professional development. Our vibrant work culture fosters teamwork and innovation, offering competitive pay alongside structured career advancement opportunities in the hospitality sector. Experience the unique advantage of working in a dynamic environment that values both guest satisfaction and staff engagement.
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Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager – Elevate Guest Experience & Team Leadership in Welwyn Garden City

Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at the hotel chain you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.

Tip Number 2

Show off your leadership skills during interviews. Share specific examples of how you've led teams or improved guest experiences in the past. We want to see your passion for creating a welcoming environment!

Tip Number 3

Prepare for situational questions! Think about how you'd handle various scenarios with guests or staff. This shows you’re ready to tackle challenges head-on and maintain operational excellence.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.

We think you need these skills to ace Duty Manager – Elevate Guest Experience & Team Leadership in Welwyn Garden City

Leadership Experience
Customer Service
Organizational Skills
Team Leadership
Communication Skills
Problem-Solving Skills
Operational Excellence
Guest Engagement
Attention to Detail
Adaptability

Some tips for your application 🫡

Show Off Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've successfully led teams in the past and how you can bring that expertise to elevate our guest experience.

Customer Service is Key: Since this role is all about providing exceptional service, share specific examples of how you've gone above and beyond for guests. We love hearing about those moments that made a difference!

Be Organised and Detail-Oriented: Demonstrate your organisational skills by being clear and concise in your application. We appreciate applicants who can present their experiences in a structured way, showing us that you can manage operations effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our renowned hotel chain.

How to prepare for a job interview at Premier Inn

Know the Company Inside Out

Before your interview, do some homework on the hotel chain. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only impress the interviewers but also help you align your answers with their expectations.

Showcase Your Leadership Skills

As a Duty Manager, leadership is key. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Be ready to discuss how you motivate staff and ensure a positive environment for both guests and team members.

Demonstrate Customer Service Excellence

Think of specific instances where you've gone above and beyond for customers. Highlight your ability to handle difficult situations with grace and how you ensure guests leave with a smile. This will show that you truly understand the importance of guest experience.

Ask Thoughtful Questions

At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.

Duty Manager – Elevate Guest Experience & Team Leadership in Welwyn Garden City
Premier Inn
Location: Welwyn Garden City

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  • Duty Manager – Elevate Guest Experience & Team Leadership in Welwyn Garden City

    Welwyn Garden City
    Full-Time
    30000 - 42000 £ / year (est.)
  • P

    Premier Inn

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