At a Glance
- Tasks: Be the friendly face of Premier Inn, serving meals and drinks to guests.
- Company: Join a well-known hotel chain with a focus on customer service.
- Benefits: Earn up to £13.06 per hour, plus discounts on rooms and meals.
- Other info: Part-time role with training and clear career progression opportunities.
- Why this job: Gain valuable experience in hospitality while making guests feel at home.
- Qualifications: Great customer service skills and a passion for helping others.
The predicted salary is between 16000 - 17000 £ per year.
Join Premier Inn in Wells (Somerset) as a Front of House Team Member. This part-time role pays up to £13.06 per hour for 12 hours a week. You'll be the welcoming face of the hotel, using your customer service skills to help guests feel at home.
Responsibilities include:
- Serving meals
- Preparing drinks
- Collaborating with the housekeeping team
Join a company that offers training, a career path, and benefits like discounts on rooms and meals.
Front of House Team Member – Wells, Somerset employer: Premier Inn
Premier Inn in Wells, Somerset, is an excellent employer that values its team members by providing comprehensive training and clear career progression opportunities. With a supportive work culture that prioritises customer service excellence, employees enjoy unique benefits such as discounts on rooms and meals, making it a rewarding place to work for those seeking meaningful employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member – Wells, Somerset
✨Tip Number 1
Make sure to research Premier Inn and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Front of House Team Member and how you'd handle them. This will help you feel more confident when answering questions during the interview.
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, and showing up looking professional will set a positive tone right from the start.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals like you to join our team.
We think you need these skills to ace Front of House Team Member – Wells, Somerset
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and what makes you a great fit for our Front of House Team.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience you have in hospitality or customer service, and mention how you can contribute to making our guests feel at home.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand. Avoid fluff and get straight to what makes you a great candidate!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll find all the information you need to complete your application smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Premier Inn
✨Show Off Your Customer Service Skills
As a Front of House Team Member, your customer service skills are key. Prepare examples from your past experiences where you’ve gone above and beyond for a guest or resolved a tricky situation. This will show the interviewers that you can create a welcoming atmosphere.
✨Know the Company and Role
Do a bit of homework on Premier Inn and what they stand for. Familiarise yourself with their values and how they treat their guests. Being able to discuss how you align with their mission will impress the interviewers and show your genuine interest in the role.
✨Practice Common Interview Questions
Think about common questions you might be asked, like 'How do you handle difficult customers?' or 'What would you do if a guest had a complaint?' Practising your answers will help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Even though it’s a casual role, looking polished shows that you take the opportunity seriously and respect the company’s image.
