At a Glance
- Tasks: Be the welcoming face of Premier Inn, assisting guests from check-in to meal service.
- Company: Join the friendly team at Premier Inn in Uttoxeter.
- Benefits: Earn up to £13.06 per hour, enjoy discounts and a free breakfast.
- Other info: Fixed-term role until 30/07/2026 with training opportunities.
- Why this job: Make guests smile and create memorable experiences every day.
- Qualifications: Passion for customer service and a friendly attitude.
The predicted salary is between 17000 - 18000 £ per year.
Premier Inn in Uttoxeter is hiring a Front of House Team Member to be the welcoming face of the hotel. You will assist guests from check-in through to meal service, ensuring a positive experience.
This role offers up to £13.06 per hour for 12 hours a week, providing immediate opportunities for those with a passion for customer service. The position is fixed-term until 30/07/2026, with benefits including training, discounts, and a complimentary breakfast.
Front of House Team Member — Guest Experience Pro in Uttoxeter employer: Premier Inn
Premier Inn in Uttoxeter is an excellent employer, offering a vibrant work culture where customer service is at the heart of everything we do. As a Front of House Team Member, you will enjoy competitive pay, flexible hours, and a range of benefits including training opportunities and discounts, all while being part of a supportive team dedicated to creating memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member — Guest Experience Pro in Uttoxeter
✨Tip Number 1
Make sure to research Premier Inn and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their guest experience.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Front of House Team Member and how you'd handle them. This will help you feel more confident when discussing your approach during the interview.
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, especially in a role focused on guest experience. Show them you’re ready to represent their brand from the get-go!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen to join the team at Premier Inn.
We think you need these skills to ace Front of House Team Member — Guest Experience Pro in Uttoxeter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and what makes you a great fit for the Front of House Team.
Tailor Your Application:Make sure to tailor your application specifically for the role at Premier Inn. Highlight any relevant experience you have in hospitality or customer service, and connect it back to how you can enhance the guest experience.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Front of House Team Member, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create positive experiences for guests.
✨Practice Common Interview Questions
Think about common questions you might be asked, such as 'How would you handle a difficult guest?' or 'What does excellent customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you respect the opportunity and understand the importance of professionalism in the hospitality sector.
