At a Glance
- Tasks: Welcome guests with a smile and provide top-notch customer service.
- Company: Join Premier Inn, a leading hotel brand known for its friendly atmosphere.
- Benefits: Earn up to £13.06 per hour, enjoy discounts, and get free breakfast.
- Other info: Fixed-term role with guaranteed hours and great employee perks.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: No experience needed; just bring your fun personality and willingness to learn.
The predicted salary is between 20400 - 20400 € per year.
Premier Inn is seeking a Ground Floor Team Member for the Manchester Trafford Centre West location. You’ll be the friendly face of the hotel, welcoming guests with your fun personality while providing excellent customer service. No prior experience is required, as you'll receive full training.
This fixed-term role offers a pay rate of up to £13.06 per hour, with guaranteed hours of 15 per week, and multiple employee benefits including discounts, a pension scheme, and complimentary breakfast.
Guest Experience Associate — Ground Floor Team Member in Urmston employer: Premier Inn
Premier Inn is an excellent employer that values its team members by providing a supportive work culture and comprehensive training, ensuring you feel confident in your role as a Guest Experience Associate. Located in the vibrant Manchester Trafford Centre, employees enjoy a range of benefits including competitive pay, guaranteed hours, and discounts, all while being part of a fun and friendly environment that encourages personal growth and development.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Associate — Ground Floor Team Member in Urmston
✨Tip Number 1
Be yourself! When you’re applying for a role like Guest Experience Associate, your personality is key. Show off your fun side during interviews and let your passion for customer service shine through.
✨Tip Number 2
Research Premier Inn! Knowing about the company and its values can really set you apart. It shows you’re genuinely interested in being part of the team and that you understand what they stand for.
✨Tip Number 3
Practice makes perfect! Before your interview, run through common questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you’re tech-savvy and ready to embrace the digital age, which is a bonus in today’s job market.
We think you need these skills to ace Guest Experience Associate — Ground Floor Team Member in Urmston
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun side and how you’d fit in with our team.
Highlight Your Customer Service Skills:Even if you don’t have prior experience, think about times when you've provided great service or helped someone out. Share those stories in your application to show us you’ve got what it takes!
Tailor Your Application:Make sure to read the job description carefully and tailor your application to match. Use keywords from the description to show us you understand what we’re looking for in a Ground Floor Team Member.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy, and you’ll get all the info you need about the role and our awesome benefits!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Guest Experience Associate, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your ability to connect with people and create a welcoming atmosphere.
✨Research Premier Inn
Familiarise yourself with Premier Inn's values and what makes them stand out in the hospitality industry. Knowing about their commitment to customer service and employee benefits will show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about how you would handle various guest scenarios, even if you don’t have prior experience. Prepare answers for questions like 'How would you deal with a difficult guest?' This will demonstrate your problem-solving skills and readiness to learn.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or what a typical day looks like for a Ground Floor Team Member. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
