At a Glance
- Tasks: Welcome guests, serve meals, and ensure rooms are perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast.
- Other info: Fixed term contract with 15 hours per week and great perks.
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: A fun personality and passion for customer service.
The predicted salary is between 13 - 13 € per hour.
Come and be a Ground Floor Team Member at Manchester Trafford Centre West Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed Term Contract (until 31/08/2026) – we don’t do zero hours contracts!
HOURS: 15 hours per week
LOCATION: Old Park Lane, Trafford Quays, Trafford Centre M17 8PG
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Manchester Trafford Centre West Premier Inn as a Ground Floor Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Urmston employer: Premier Inn
At Manchester Trafford Centre West Premier Inn, we pride ourselves on being an excellent employer that values our team members and their growth. With a supportive work culture, comprehensive training, and clear career progression opportunities, you can thrive in your role while enjoying fantastic benefits like discounts on accommodation and meals, as well as a complimentary breakfast upon joining. Join us to be part of a friendly team where your customer service skills will shine in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member in Urmston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Show off your personality! As a Ground Floor Team Member, your fun and friendly vibe is key. During interviews or meet-ups, let your true self shine through. Share stories that highlight your customer service skills and how you make guests feel welcome.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This way, you can work on your responses and get comfortable talking about your experiences. Plus, it’s a great way to boost your confidence before the real deal!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, you’ll be one step closer to joining our amazing team at Manchester Trafford Centre West Premier Inn!
We think you need these skills to ace Ground Floor Team Member in Urmston
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Ground Floor Team Member role. Highlight any relevant experiences, even if they’re not directly related, and explain how they’ve prepared you for this position with us at Premier Inn.
Keep It Simple:We love a straightforward application! Keep your language clear and concise, and avoid jargon. This will help us understand your passion for the role without getting lost in complicated phrases.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the Ground Floor Team Member position at Manchester Trafford Centre West Premier Inn.
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Ground Floor Team Member, your fun personality is key! Make sure to let your true self shine during the interview. Share anecdotes that highlight your customer service skills and how you enjoy interacting with people.
✨Know the Company
Do a bit of homework on Whitbread and Premier Inn. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your answers to their mission.
✨Prepare for Role-Specific Questions
Think about scenarios where you've provided excellent customer service or worked as part of a team. Be ready to discuss how you would handle various situations, like dealing with a difficult guest or working under pressure during busy times.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows you're engaged and eager to learn more about the role and the company.
