Overnight Guest Experience Specialist (16h) in Ulverston

Overnight Guest Experience Specialist (16h) in Ulverston

Ulverston Full-Time 13 - 13 € / hour (est.) No home office possible
Premier Inn

At a Glance

  • Tasks: Ensure guest safety and comfort during overnight shifts at Premier Inn.
  • Company: Join the friendly team at Premier Inn in Ulverston.
  • Benefits: Earn up to £13.66 per hour, enjoy discounts, and get a free breakfast.
  • Other info: Flexible hours with training provided and a pension scheme.
  • Why this job: Perfect for night owls wanting to make guests feel at home.
  • Qualifications: No experience needed, just a calm personality and great customer service skills.

The predicted salary is between 13 - 13 € per hour.

The Premier Inn in Ulverston is hiring a Nights Team Member to ensure the safety and comfort of hotel guests overnight. This role requires a calm personality and customer service skills, no prior experience necessary.

With a pay of up to £13.66 per hour for 16 hours weekly, the position includes:

  • Training
  • A Whitbread Benefits card for discounts
  • A pension scheme
  • A complimentary breakfast for new joiners

Overnight Guest Experience Specialist (16h) in Ulverston employer: Premier Inn

Premier Inn in Ulverston offers a welcoming and supportive work environment for Overnight Guest Experience Specialists, where your calm demeanour and customer service skills will be valued. With competitive pay, comprehensive training, and unique benefits like a Whitbread Benefits card and complimentary breakfast, this role not only ensures guest comfort but also fosters personal growth and development within the hospitality industry.

Premier Inn

Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Overnight Guest Experience Specialist (16h) in Ulverston

Tip Number 1

Make sure to showcase your calm personality during interviews. We want to see how you handle pressure and keep guests comfortable, so think of examples from your past where you've done just that!

Tip Number 2

Brush up on your customer service skills! Even if you don’t have direct experience, we love to hear about times when you’ve helped someone out or made their day better. It’s all about that guest experience!

Tip Number 3

Don’t forget to check out our website for the application process. Applying directly through us not only makes it easier but also shows your enthusiasm for joining the Premier Inn family!

Tip Number 4

Prepare some questions for us! We want to know what you’re curious about regarding the role or the team. It shows you’re genuinely interested and ready to jump in!

We think you need these skills to ace Overnight Guest Experience Specialist (16h) in Ulverston

Customer Service Skills
Calm Personality
Safety Awareness
Communication Skills
Problem-Solving Skills
Attention to Detail
Teamwork

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about this role.

Highlight Relevant Skills:Even if you don’t have direct experience, think about any customer service skills or calm situations you've handled. We love to see how your past experiences can translate into making our guests feel safe and comfortable.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to what makes you a great fit for the Nights Team!

Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the Overnight Guest Experience Specialist role!

How to prepare for a job interview at Premier Inn

Show Your Calm Side

Since the role requires a calm personality, think about situations where you've handled stress or kept your cool. Share these examples during the interview to demonstrate that you can maintain composure, especially during busy nights.

Highlight Customer Service Skills

Even if you don't have direct experience, think of times when you've provided great service, whether in a job, volunteering, or even helping friends. Be ready to discuss how you made someone feel welcome or resolved an issue.

Know the Company

Do a bit of homework on Premier Inn and Whitbread. Understanding their values and what they offer can help you tailor your answers and show genuine interest in the role. Plus, it’ll give you some good talking points!

Ask Thoughtful Questions

Prepare a few questions to ask at the end of the interview. This shows you're engaged and interested. You might ask about the training process or how the team supports each other during night shifts.