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- Tasks: Welcome guests and provide top-notch customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to 60% off hotel stays, discounts on meals, and a free breakfast for two.
- Why this job: No experience needed; start your career in a fun, supportive environment.
- Qualifications: A friendly personality and a passion for customer service.
- Other info: Flexible hours with opportunities for career growth.
The predicted salary is between 10 - 13 £ per hour.
Come and be a Front of House Team Member at Premier Inn in Uckfield. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
Pay Rate: Up to £12.56 per hour
Contract Type: Fixed Term until 20/06/2026
Hours: 16 hours per week – evenings and weekends included
Location: Premier Inn Uckfield, Ashdown Business Park, Uckfield, East Sussex, TN22 2DU
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do: Join our team at Premier Inn Uckfield as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor - Team Member in Uckfield employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor - Team Member in Uckfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Whether it’s serving a meal or checking in a guest, be ready to showcase how you’d handle different situations.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We want to make it as easy as possible for you to join our team. Head over to the Premier Inn careers page and submit your application directly. It’s quick, and you’ll be one step closer to starting your journey with us!
We think you need these skills to ace Ground Floor - Team Member in Uckfield
Some tips for your application 🫡
Show Your Personality: When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experiences, even if they’re not directly related, and explain how they’ve prepared you for this position with us at Premier Inn.
Keep It Simple: We love a straightforward application! Keep your language clear and concise, and avoid jargon. This will help us understand your passion for the role without getting lost in complicated phrases.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Smile, engage with the interviewer, and show them that you can create a welcoming atmosphere for guests.
✨Highlight Customer Service Skills
Even if you don’t have direct experience, think about times when you've provided great service, whether in a job or in everyday life. Share specific examples that demonstrate your ability to connect with people and handle requests effectively.
✨Prepare for Common Questions
Expect questions about how you would handle various customer scenarios. Practice responses to questions like 'How would you deal with an unhappy guest?' This shows that you’re ready to tackle challenges head-on and prioritise guest satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about training opportunities or what a typical day looks like for a Front of House Team Member. This demonstrates your enthusiasm and eagerness to learn.