At a Glance
- Tasks: Ensure safety and comfort for overnight guests while enhancing their experience.
- Company: Premier Inn, a leading hotel chain known for its excellent guest service.
- Benefits: Earn up to £13.66 per hour, enjoy discounts at restaurants, and get free breakfast.
- Other info: Great training and career growth opportunities await you!
- Why this job: Join a supportive team and make a real difference in guests' overnight stays.
- Qualifications: Calm personality and strong customer service skills are essential.
The predicted salary is between 28400 - 28400 £ per year.
Premier Inn in Tonbridge is actively hiring a Nights Team Member to ensure safety and comfort for overnight guests. The role involves using a calm personality and customer service skills to enhance the guest experience.
Paying up to £13.66 per hour for 23 hours a week, this fixed-term role offers a great opportunity with training and career growth potential, alongside benefits like discounts in Whitbread restaurants and complimentary breakfast upon joining.
Nights Guest Experience Specialist in Tonbridge employer: Premier Inn
Premier Inn in Tonbridge is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. With competitive pay, flexible hours, and unique benefits such as discounts at Whitbread restaurants and complimentary breakfast, this role not only provides a rewarding experience but also opens doors for career advancement within the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Guest Experience Specialist in Tonbridge
✨Tip Number 1
Make sure to showcase your calm personality during interviews. We want to see how you handle pressure and ensure guest comfort, so think of examples where you've done this before.
✨Tip Number 2
Brush up on your customer service skills! We love candidates who can enhance the guest experience, so be ready to discuss how you’ve gone above and beyond for customers in the past.
✨Tip Number 3
Don’t forget to highlight any relevant training or experience you have. We’re all about career growth, so if you’ve taken courses or had roles that prepared you for this position, let us know!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed by us at Premier Inn. Plus, you’ll find all the details about the role and benefits right there.
We think you need these skills to ace Nights Guest Experience Specialist in Tonbridge
Some tips for your application 🫡
Show Your Personality:When writing your application, let your calm and friendly personality shine through. We want to see how you can enhance the guest experience with your unique touch!
Tailor Your Application:Make sure to tailor your application to the Nights Guest Experience Specialist role. Highlight any relevant customer service experience and how it relates to ensuring safety and comfort for our overnight guests.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Premier Inn.
How to prepare for a job interview at Premier Inn
✨Show Your Calm Side
As a Nights Guest Experience Specialist, you'll need to demonstrate a calm and collected personality. During the interview, share examples of how you've handled stressful situations or difficult customers in the past. This will show that you can maintain composure and provide excellent service, even during the night shift.
✨Highlight Customer Service Skills
Customer service is at the heart of this role. Be prepared to discuss your previous experiences in customer-facing positions. Use specific examples to illustrate how you've gone above and beyond to enhance a guest's experience, as this will resonate well with the interviewers.
✨Research Premier Inn
Familiarise yourself with Premier Inn's values and what they stand for. Understanding their commitment to guest comfort and safety will help you align your answers with their expectations. Mentioning specific initiatives or values during your interview can really impress them.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical night shift looks like. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
