At a Glance
- Tasks: Welcome guests with a warm smile and provide exceptional customer service.
- Company: Join Premier Inn, a leader in hospitality with a friendly atmosphere.
- Benefits: Earn up to £13.06 per hour, enjoy discounts, and complimentary breakfasts.
- Other info: Flexible 23-hour work week with comprehensive training and support.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: No prior experience needed, just a passion for customer service.
The predicted salary is between 27000 - 28000 £ per year.
Join Premier Inn in Tonbridge North as a Receptionist where you will be the friendly face welcoming guests. With a pay rate of up to £13.06 per hour, you'll work 23 hours a week, in a fixed-term position.
We offer comprehensive training and a supportive environment, allowing you to excel in customer service. Enjoy benefits like discounts at Whitbread restaurants, a company pension, and complimentary breakfasts for two. Join us in providing exceptional hospitality!
Guest Reception Specialist — 23h/Week, Warm Check-Ins in Tonbridge employer: Premier Inn
At Premier Inn in Tonbridge North, we pride ourselves on being an excellent employer by fostering a warm and inclusive work culture that prioritises employee well-being and growth. As a Guest Reception Specialist, you'll receive comprehensive training and enjoy unique benefits such as discounts at Whitbread restaurants and complimentary breakfasts, all while working in a supportive environment that values exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Reception Specialist — 23h/Week, Warm Check-Ins in Tonbridge
✨Tip Number 1
Make sure to research Premier Inn and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your warm check-in skills! Role-play with a friend or family member to get comfortable with welcoming guests. The more natural you feel, the better you'll come across during your interview.
✨Tip Number 3
Don’t forget to highlight your customer service experience! Whether it’s from previous jobs or volunteer work, share specific examples of how you’ve gone above and beyond to make someone’s day better.
✨Tip Number 4
Apply through our website for a smoother process! It shows you’re tech-savvy and makes it easier for us to keep track of your application. Plus, you’ll be one step closer to joining the Premier Inn family!
We think you need these skills to ace Guest Reception Specialist — 23h/Week, Warm Check-Ins in Tonbridge
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for hospitality and how you connect with guests.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. We love seeing how your skills align with the role of a Guest Reception Specialist, so mention any customer service experience you have!
Keep It Clear and Concise:We appreciate a straightforward application. Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for our team at Premier Inn.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Guest Reception Specialist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went above and beyond to make someone’s day better.
✨Practice Warm Check-Ins
Since the role involves warm check-ins, practice how you would greet guests. Use a friendly tone and think about how to make them feel welcome right from the start. You might even want to role-play with a friend to get comfortable with your approach.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company. For example, you could ask about the training process or how the team collaborates to ensure exceptional hospitality.
