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- Tasks: Welcome guests and provide excellent customer service at Thurso Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £13.06 per hour with discounts on meals and hotel stays.
- Other info: Fixed term contract with 16 hours per week and great career opportunities.
- Why this job: Immediate start with no experience needed – perfect for students!
- Qualifications: A fun personality and a passion for customer service.
The predicted salary is between 27100 - 27100 £ per year.
We're currently recruiting in our Thurso Premier Inn Hotel. Working 16 hours per week, paying up to £13.06 per hour.
Come and be a Front of House Team Member at Thurso Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
- Up to £13.06 per hour
- CONTRACT TYPE: Fixed Term (31/10/2026) – we don't do zero hours contracts!
- 16 hours per week
- Training and support: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Join our team at Thurso Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.
Front Of House Customer Service - Immediate Start! in Thurso employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Of House Customer Service - Immediate Start! in Thurso
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about being the friendly face of the hotel, think of some scenarios where you can showcase your ability to handle guests' needs. A little role-play with a friend can go a long way!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable when you arrive for your interview. It shows you care about the role and respect the company.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It not only makes it easier for us to find you but also shows you're keen on joining our team at Thurso Premier Inn. Don't miss out!
We think you need these skills to ace Front Of House Customer Service - Immediate Start! in Thurso
Some tips for your application 🫡
Show Your Personality: When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d bring a smile to our guests' faces.
Highlight Customer Service Skills: Make sure to emphasise any customer service experience you have, even if it’s informal. We love seeing how you’ve made someone’s day better, whether it was serving a meal or just being friendly!
Tailor Your Application: Take a moment to tailor your application specifically for the Front of House role at Thurso Premier Inn. Mention why you’re excited about this position and how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity right away.
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you enjoy making guests feel welcome.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show your genuine interest in the role and help you connect your answers to their mission.
✨Prepare for Common Questions
Think about common interview questions for customer service roles, like how you would handle a difficult guest or what excellent service means to you. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.