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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver outstanding guest experiences and ensure safety.
- Company: Join a renowned hotel chain known for its commitment to excellence.
- Benefits: Earn up to £13.36 per hour with flexible hours and a fixed-term contract.
- Why this job: Make a difference in guest satisfaction while developing your leadership skills.
- Qualifications: Experience in retail or similar roles with strong communication abilities.
- Other info: Enjoy a vibrant work environment with opportunities for growth.
The predicted salary is between 13 - 16 £ per hour.
A well-known hotel chain is seeking a Duty Manager at their Telford International Centre. This role requires proven leadership skills to manage a high-performing team and ensure exceptional customer service.
Ideal candidates should have experience in a retail or similar environment with strong communication and organizational skills.
The position offers 24 hours per week at a pay rate of up to £13.36 per hour on a fixed-term contract until 26/02/2027.
Duty Manager — Lead Team, Guest Experience & Safety in Telford employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager — Lead Team, Guest Experience & Safety in Telford
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and guest experience. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Dress to impress! First impressions matter, especially in the hospitality sector. Make sure you look professional and approachable when you walk into that interview – it sets the tone for how you'll lead your team.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Duty Manager — Lead Team, Guest Experience & Safety in Telford
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've successfully managed teams in the past, especially in a retail or similar environment. Share specific examples that demonstrate your ability to lead and inspire others!
Customer Service is Key: Since this role is all about guest experience, don’t forget to showcase your customer service skills. We love candidates who can share stories of how they’ve gone above and beyond for customers. It’s all about making those connections!
Be Organised and Clear: When writing your application, keep it organised and clear. Use bullet points if necessary to make your skills and experiences stand out. We appreciate a well-structured application that makes it easy for us to see why you’re a great fit!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Don’t miss out on this opportunity—get your application in today!
How to prepare for a job interview at Premier Inn
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you successfully led a team or resolved conflicts. This will show the interviewers that you can manage a high-performing team effectively.
✨Emphasise Customer Service Experience
Exceptional customer service is key in this role. Be ready to discuss specific instances where you went above and beyond for guests. Highlighting your experience in a retail or similar environment will help you stand out as a candidate who understands the importance of guest experience.
✨Communicate Clearly and Confidently
Strong communication skills are essential for a Duty Manager. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your responses and ensure you convey your ideas effectively during the actual interview.
✨Organisational Skills Matter
This role requires excellent organisational skills. Prepare to discuss how you prioritise tasks and manage time effectively. You might want to share examples of how you've handled busy periods in previous jobs, showcasing your ability to keep everything running smoothly.
