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- Tasks: Lead a team to create an amazing hotel experience for guests.
- Company: Join Premier Inn, a leading hotel brand known for its guest satisfaction.
- Benefits: Earn up to £13.86 per hour with training, discounts, and pension schemes.
- Other info: Immediate start available in a dynamic and supportive environment.
- Why this job: Make a real difference in guest experiences while developing your leadership skills.
- Qualifications: Retail leadership experience and strong communication skills are essential.
The predicted salary is between 27000 - 29000 £ per year.
Premier Inn in Swindon is recruiting a Duty Manager. The role involves leading a team to deliver a brilliant hotel experience, ensuring health and safety standards, and providing exceptional customer service.
Ideal candidates will have prior experience in retail leadership and excellent communication skills.
The position offers up to £13.86 per hour for 37.5 hours a week, alongside benefits like training, discounts, and pension schemes. An immediate start is available.
Hotel Duty Manager - Lead a High-Performing Guest Experience in Swindon employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Duty Manager - Lead a High-Performing Guest Experience in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your leadership skills and think of examples where you've delivered exceptional customer service. We want you to shine when discussing how you can lead a high-performing team at Premier Inn.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let your passion for hospitality and guest experience shine through. A positive attitude can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Don’t miss out!
We think you need these skills to ace Hotel Duty Manager - Lead a High-Performing Guest Experience in Swindon
Some tips for your application 🫡
Show Off Your Leadership Skills: When you're writing your application, make sure to highlight any previous experience you have in leading teams. We want to see how you've motivated others and created a positive environment, especially in retail or hospitality settings.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Just tell us what makes you the perfect fit for the Duty Manager role at Premier Inn!
Customer Service is Key: Since this role is all about delivering an exceptional guest experience, share specific examples of how you've gone above and beyond for customers in the past. We love hearing about those moments that made a difference!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Premier Inn
✨Know the Hotel Inside Out
Before your interview, make sure you research Premier Inn and understand their values and what they stand for. Familiarise yourself with their guest experience standards and any recent news about the hotel. This will show that you're genuinely interested in the role and ready to lead a high-performing team.
✨Showcase Your Leadership Skills
Prepare examples from your previous retail leadership experience where you successfully managed a team or resolved customer issues. Be ready to discuss how you motivate your team and ensure exceptional service, as this is crucial for the Duty Manager role.
✨Emphasise Health and Safety Knowledge
Since the role involves ensuring health and safety standards, brush up on relevant regulations and best practices. Be prepared to discuss how you would implement these standards in the hotel environment, demonstrating your commitment to guest safety and well-being.
✨Practice Your Communication Skills
Excellent communication is key in this role. Practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to refine your responses and ensure you convey your passion for providing exceptional customer service.