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- Tasks: Welcome guests and provide top-notch customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: Fun personality and a passion for customer service.
- Other info: Enjoy a supportive team environment with great perks!
The predicted salary is between 10 - 13 £ per hour.
Come and be a Front of House Team Member at Premier Inn in Swansea City Centre. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 18 hours per week across 3 days - evenings and weekends included
LOCATION: Premier Inn Swansea City Centre, The City Gates, Wind Street, Swansea, SA1 1EE
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do: Join our team at Premier Inn Swansea City Centre as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Swansea employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member in Swansea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Maybe role-play with a mate or even in front of the mirror – it’ll boost your confidence!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you care about the job and are ready to represent Premier Inn in the best light.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, you’ll be one step closer to joining our amazing team at Swansea City Centre. Don’t miss out on this opportunity!
We think you need these skills to ace Ground Floor Team Member in Swansea
Some tips for your application 🫡
Show Your Personality: When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d fit in with our friendly team at Premier Inn.
Highlight Customer Service Skills: Make sure to emphasise any customer service experience you have, even if it’s informal. We love seeing how you’ve made someone’s day better, whether it was serving a meal or just being a friendly face!
Keep It Simple and Clear: We appreciate straightforward applications. Keep your language clear and concise, and make sure to answer any questions in the job description directly. This helps us get to know you better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Front of House Team Member, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Smile, be approachable, and engage with the interviewer as if you were welcoming a guest.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show that you're genuinely interested and can align with their mission.
✨Highlight Customer Service Skills
Even if you don’t have direct experience, think about times when you've provided great customer service in other roles or situations. Be ready to share these examples, as they’ll demonstrate your ability to connect with guests and handle various scenarios.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about training opportunities, team dynamics, or what a typical day looks like. It shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.