At a Glance
- Tasks: Welcome guests and ensure they have a fantastic stay at our hotel.
- Company: Join the friendly team at Epsom Central Premier Inn.
- Benefits: Earn up to £13.06 per hour with amazing discounts and perks.
- Other info: Enjoy a clear career path and fantastic training support.
- Why this job: Use your customer service skills to create memorable experiences for guests.
- Qualifications: A passion for helping others and great communication skills.
The predicted salary is between 27000 - 28000 £ per year.
We're currently recruiting in our Epsom Central Premier Inn. Working 24 hours per week, paying up to £13.06 per hour.
Come and be a Receptionist at Epsom Central Premier Inn. As the friendly face of our hotel, use your fun personality and customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
Pay Rate: Up to £13.06 per hour
Location: Epsom Central
Why you’ll love it here:
- Training and support: warm welcome and simple administration system, with clear career path within the business.
- Whitbread Benefits card: up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: company pension and save as you earn scheme.
- Discounts: on shops, utility bills, travel, cinema, supermarkets and more.
- Have breakfast on us: complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
- Join the team as a Receptionist and use your passion for customer service to its full potential.
- Be the first point of contact for guests and ensure a welcoming stay.
- Assist with check-in and check-out processes.
- Coordinate with housekeeping to prepare rooms.
- Handle guest inquiries and resolve issues efficiently.
Reception Team Member in Surrey employer: Premier Inn
At Epsom Central Premier Inn, we pride ourselves on being an excellent employer, offering a supportive work culture where your customer service skills can shine. With comprehensive training, clear career progression, and fantastic benefits like discounts on accommodation and meals, you'll find a rewarding environment that values your contributions and promotes personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Member in Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Premier Inn's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Reception Team Member and how you'd handle them. Being able to demonstrate your problem-solving abilities can really set you apart.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Reception Team Member in Surrey
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d bring a warm smile to our guests' faces.
Tailor Your Application:Make sure to tailor your application to the Reception Team Member role. Highlight your customer service skills and any relevant experience that shows you can handle guest inquiries and create a welcoming atmosphere.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Reception Team Member, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you’ve made guests feel welcome in the past.
✨Know the Company
Do a bit of homework on Epsom Central Premier Inn and Whitbread. Familiarise yourself with their values, benefits, and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your experiences to their mission.
✨Prepare for Common Questions
Think about questions they might ask, like how you handle difficult guests or what you do to ensure a smooth check-in process. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows you’re engaged and eager to learn more about the role and the company.
