At a Glance
- Tasks: Lead the hotel team, assist guests, and ensure smooth operations during shifts.
- Company: Join the UK's biggest hotel brand with a focus on people.
- Benefits: Permanent contract, full training, discounts, and clear career progression.
- Other info: Dynamic environment with opportunities to progress into a Hotel Manager role.
- Why this job: Gain hands-on experience in hotel management and develop your leadership skills.
- Qualifications: Experience in leading teams in customer-facing roles is preferred.
The predicted salary is between 13.86 - 13.86 £ per hour.
This isn’t a desk job. You’ll spend your shift helping guests, leading your team and keeping the hotel running smoothly. One moment you might be helping reception with a guest query. The next, you could be supporting housekeeping, checking rooms, helping during a busy breakfast service or briefing the team before the next rush. If you enjoy leading from the front, solving problems and making things happen, this could be your next step. And if you’d like to become a Hotel Manager one day, this is a brilliant place to start.
Pay, hours and location
- Pay: Up to £13.86 per hour
- Contract: Permanent – we don’t do zero-hours contracts.
- Hours: 32 guaranteed hours per week.
- Location: Stroud Premier Inn, Stratford Lodge, Stratford Road, Stroud, Glos, GL5 4AF
- Shifts: 4 days a week, Includes evenings, weekends and busy guest periods.
What you’ll do
As Duty Manager, you’ll help lead the hotel during your shift. You’ll work across reception, housekeeping and the restaurant to make sure our guests have a great stay and your team has everything they need. You’ll:
- Lead shifts across the hotel and deliver clear pre-shift briefings
- Support and coach team members throughout the day
- Help guests with questions and sort out problems
- Jump in to support different teams, from reception to the restaurant
- Spot issues early and put them right
- Help keep guests safe and the hotel running the way it should
- Work closely with the Hotel Manager and wider leadership team
This isn’t a role where you stand back and supervise. You’ll be out on the floor, helping your team wherever you’re needed.
You don’t need hotel experience
Some of our best Duty Managers joined us from retail, supermarkets, restaurants, pubs, leisure, healthcare and customer service. If you’ve led people before, we can teach you the hotel. You may have worked as a:
- Team Leader
- Supervisor
- Shift Manager
- Assistant Manager
Any role where you’ve been responsible for leading people in a busy customer-facing environment would suit us. What matters most is that you’re confident making decisions, enjoy helping people and stay calm when things get busy.
Why join Premier Inn?
We’re proud to be the UK’s biggest hotel brand, but it’s our people that make the difference. As a Duty Manager, you’ll learn how an entire hotel operates – not just one department. You’ll work alongside experienced managers, build your leadership skills and gain experience that can help you progress into a Hotel Manager role. If you’re ambitious, we’ll help you keep moving.
What you’ll get
- Permanent contract with guaranteed hours
- Full training and support from day one
- A clear career path with real opportunities to progress
- Whitbread Benefits Card – up to 60% off Premier Inn rooms
- Company pension and Save As You Earn scheme
- Discounts on shopping, travel, cinema, supermarkets and more
Is this role right for you?
If you:
- Like being busy and working with people
- Enjoy leading by example
- Stay calm under pressure
- Take ownership instead of waiting to be asked
- Want a role where every day is different…
…then we’d love to hear from you. Apply today and start building a career that never stops.
Duty Manager in Stroud employer: Premier Inn
Premier Inn is an excellent employer, offering a supportive work culture where you can thrive as a Kitchen Team Member in Glasgow East Kilbride. With opportunities for career growth in hospitality, competitive pay, and benefits like a pension scheme and discounts, you'll find a rewarding environment that values your contributions and well-being.
