At a Glance
- Tasks: Welcome guests and provide top-notch customer service at Rochester Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Fixed term contract with 16 hours per week and immediate start available.
- Why this job: Kickstart your career in hospitality with training and clear progression opportunities.
- Qualifications: No experience needed, just bring your fun personality and passion for service.
The predicted salary is between 13 - 13 £ per hour.
Come and be a Front of House Team Member at Rochester Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed Term - until 01/09/2026
HOURS: 16 hours per week
LOCATION: Medway Valley Leisure Park, Chariot Way, Strood, ME2 2SS
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Rochester Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor - Team Member in Strood employer: Premier Inn
At Rochester Premier Inn, we pride ourselves on being an excellent employer, offering a supportive work culture where your personality and customer service skills can shine. With comprehensive training, clear career progression opportunities, and fantastic benefits like discounts on accommodation and meals, you'll find a rewarding environment that values your contributions and well-being. Join us in the beautiful Medway Valley Leisure Park and be part of a team that truly cares about making every guest's experience memorable.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor - Team Member in Strood
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Rochester Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Dress to impress! Even if the job doesn’t require formal attire, looking smart and presentable shows that you care about the opportunity. Plus, it sets a positive tone for your first impression!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of the right people. Plus, we love seeing candidates who take the initiative to apply directly. Don’t miss out on the chance to join our fantastic team!
We think you need these skills to ace Ground Floor - Team Member in Strood
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Front of House role. Highlight any relevant experiences, even if they’re not directly in hospitality. We love seeing how your unique background can bring something special to our team!
Keep It Simple:We appreciate a straightforward application. Stick to clear language and avoid jargon. Just be yourself and communicate why you’d be a great fit for the Rochester Premier Inn team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on your journey with us at Rochester Premier Inn. We can’t wait to hear from you!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Remember, they’re looking for someone who can connect with guests, so don’t be afraid to show your enthusiasm for customer service.
✨Know the Company
Do a bit of homework on Rochester Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you understand how you can contribute to their team.
✨Prepare for Common Questions
Think about common interview questions related to customer service and teamwork. Prepare examples from your past experiences, even if they’re not directly related to hospitality. Highlighting your ability to work well with others and handle challenging situations will show you’re ready for the role.
✨Ask Thoughtful Questions
At the end of the interview, have a couple of questions ready to ask. This shows your interest in the role and the company. You might ask about training opportunities or what a typical day looks like for a Front of House Team Member. It’s a great way to engage with your interviewers!
