At a Glance
- Tasks: Welcome guests and provide top-notch customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Enjoy a supportive environment with great perks and discounts.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: A fun personality and passion for customer service.
The predicted salary is between 27200 - 27200 £ per year.
Come and be a Front of House Team Member at Premier Inn in Stevenage. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 25 hours per week over 3 days
LOCATION: Stevenage Central Premier Inn, Stevenage SG1 2DD
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Premier Inn Stevenage as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Front of House in Stevenage employer: Premier Inn
At Premier Inn Stevenage, we pride ourselves on being an excellent employer, offering a supportive work culture where your customer service skills can shine. With a clear career path, generous benefits including discounts and complimentary meals, and a commitment to employee growth, you'll find a rewarding environment that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House in Stevenage
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Premier Inn. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit right in with their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of the hotel, think about scenarios you might encounter. Role-play with a mate or even in front of the mirror. The more comfortable you are, the better you'll shine during the interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and approachable. A neat appearance shows that you care about the role and the guests you'll be serving.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way for us to get to know you and your passion for customer service. Plus, it makes the process smoother for everyone involved!
We think you need these skills to ace Front of House in Stevenage
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Front of House role. Highlight any relevant experience or skills, even if it’s from a different job. We love seeing how your background can fit into our team!
Keep It Simple:Don’t overcomplicate things! Keep your application clear and concise. We appreciate straightforwardness, so get to the point while still showing us why you’d be a great fit for our hotel.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Remember, they’re looking for someone who can create a warm and welcoming atmosphere for guests.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show that you’re genuinely interested and ready to be part of their team.
✨Highlight Customer Service Skills
Even if you don’t have direct experience, think about times when you’ve provided great customer service in other roles or situations. Be ready to share these examples, as they’ll demonstrate your ability to connect with guests and handle their needs.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This could be about training opportunities or what a typical day looks like. It shows you’re engaged and eager to learn more about the role and the company.
