At a Glance
- Tasks: Lead a team to create amazing guest experiences and manage daily hotel operations.
- Company: Join Premier Inn, a leading hotel brand known for its welcoming atmosphere.
- Benefits: Enjoy competitive pay, discounts, pension schemes, and a supportive work environment.
- Other info: Immediate start available with flexible 32-hour work week.
- Why this job: Make a real difference in guests' stays while developing your leadership skills.
- Qualifications: Previous leadership experience in retail or similar roles is essential.
The predicted salary is between 22000 - 29000 € per year.
Premier Inn is seeking a Duty Manager for their Glasgow Stepps location to lead a dedicated team and ensure a welcoming and safe hotel experience. Your leadership and customer service skills will be essential for managing the day-to-day operations and creating exceptional guest experiences.
The ideal candidate has prior leadership experience in retail or similar roles. Immediate start is available along with a competitive pay rate of up to £13.86 per hour.
This permanent position involves working 32 hours per week with numerous benefits, including discounts and pension schemes.
Guest Experience Duty Manager — 32h (Stepps) employer: Premier Inn
Premier Inn is an excellent employer, offering a supportive work culture that prioritises employee well-being and growth. As a Duty Manager at our Glasgow Stepps location, you will benefit from competitive pay, flexible hours, and a range of perks including discounts and pension schemes, all while leading a passionate team dedicated to creating memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Duty Manager — 32h (Stepps)
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings at places like Premier Inn.
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills. Think of examples from your past roles where you’ve successfully managed a team or resolved guest issues. This will show that you’re ready to create those exceptional experiences they’re after!
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We make it super easy for you to find the right fit, and you’ll be one step closer to landing that Duty Manager gig at Premier Inn.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Guest Experience Duty Manager — 32h (Stepps)
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight any previous leadership experience you have in your application. We want to see how you've successfully managed teams and created positive experiences for customers.
Tailor Your Application:Take a moment to customise your CV and cover letter for this role. Use the job description as a guide to showcase your relevant skills and experiences that align with what we're looking for.
Be Personable:Since this role is all about guest experience, let your personality shine through in your written application. We love seeing candidates who can convey warmth and approachability in their communication.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Premier Inn!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Be ready to discuss how you motivate others and ensure a positive guest experience.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult guests or resolving complaints. Think of specific instances where you've turned a negative situation into a positive one. This will highlight your customer service skills and ability to maintain a welcoming atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
