At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join Premier Inn, part of the UK's leading hospitality business.
- Benefits: Earn up to £13.06 per hour, enjoy discounts and a complimentary breakfast.
- Other info: Permanent contract with clear career progression opportunities.
- Why this job: Be the friendly face of our hotel and make a real difference.
- Qualifications: Passion for customer service and a fun personality.
The predicted salary is between 11 - 15 £ per hour.
Come and be a Receptionist at Premier Inn in Luton South (M1, J9). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
Details
- PAY RATE: Up to £13.06 per hour
- CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
- HOURS: 24 hours per week
- LOCATION: London Rd, St Albans AL3 8HT
Why you’ll love it here
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do
Join our team at Premier Inn Luton South (M1, J9) as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception Team Member in St Albans employer: Premier Inn
At Premier Inn Luton South, we pride ourselves on fostering a supportive and vibrant work culture where every team member is valued. With a clear career progression path, comprehensive training, and generous employee benefits including discounts on accommodation and meals, we ensure our staff feel appreciated and motivated. Join us to be part of a leading hospitality brand that prioritises your growth and well-being in a welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Member in St Albans
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what makes them tick will help you connect during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Receptionist, you'll be the friendly face of the hotel. Think of scenarios where you can showcase your ability to handle guest queries or complaints with a smile. Role-play with a mate if you can!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the brand.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It’s quick and easy, plus you’ll get all the latest updates on your application status. Don’t miss out on this opportunity!
We think you need these skills to ace Reception Team Member in St Albans
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you connect with people.
Tailor Your Application:Make sure to tailor your application specifically for the Receptionist role at Premier Inn. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and a friendly attitude.
Keep It Clear and Concise:We appreciate a straightforward application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what matters!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Smile, be approachable, and show that you genuinely enjoy interacting with people.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will help you answer questions more confidently and show your enthusiasm for the role.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Receptionist. Prepare examples of how you would handle difficult guests or unexpected situations. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.
