At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for 2.
- Other info: Fixed term contract until July 2026, with flexible hours.
- Why this job: Kickstart your career in hospitality with training and clear progression.
- Qualifications: A passion for customer service and a friendly personality.
The predicted salary is between 27000 - 28000 £ per year.
Come and be a Receptionist at Premier Inn Southend Airport hotel. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed term contract until 17th of July 2026
HOURS: 16 hours per week over 2 days
LOCATION: Premier Inn Southend Airport hotel Thanet Grange, Prince Ave, Southend-on-Sea SS2 6GB
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Premier Inn Southend Airport hotel as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception - Team Member in Southend-on-Sea employer: Premier Inn
At Premier Inn Southend Airport hotel, we pride ourselves on fostering a supportive and friendly work environment where your customer service skills can truly shine. With comprehensive training, clear career progression opportunities, and fantastic employee benefits including discounts and complimentary meals, you'll find a rewarding and enjoyable workplace that values your contributions. Join us and be part of the UK's leading hospitality business, where every day brings new opportunities to make guests feel at home.
StudySmarter Expert Advice🤫
We think this is how you could land Reception - Team Member in Southend-on-Sea
✨Tip Number 1
Get to know the hotel! Familiarise yourself with Premier Inn's services and the local area. This way, when you chat with guests, you can give them insider tips and make their stay even better.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable with welcoming guests and handling queries. A warm smile and a friendly attitude go a long way in making a great first impression.
✨Tip Number 3
Network with current employees! Reach out on LinkedIn or through social media to connect with team members at Premier Inn. They can share insights about the role and the company culture, which can help you stand out during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us, making it easier for you to land that dream job.
We think you need these skills to ace Reception - Team Member in Southend-on-Sea
Some tips for your application 🫡
Show Your Personality:As a Receptionist, your fun personality is key! Let it shine through in your application. Use a friendly tone and share a bit about yourself to show us why you'd be a great fit for our team.
Highlight Customer Service Skills:We want to see your customer service skills in action! Make sure to include any relevant experience or examples that demonstrate how you’ve gone above and beyond for guests in the past.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. Mention specific aspects of the role that excite you and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Practice smiling and using positive body language to convey warmth and approachability.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Customer Service Scenarios
Prepare for situational questions about customer service. Think of examples from your past experiences where you handled difficult situations or went above and beyond for a guest. This will demonstrate your ability to provide excellent service, which is crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or what a typical day looks like for a Receptionist at Premier Inn. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
