At a Glance
- Tasks: Welcome guests and provide top-notch customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast for two.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: Fun personality and a passion for customer service.
- Other info: Enjoy a supportive team environment with great perks and discounts.
The predicted salary is between 10 - 13 £ per hour.
Come and be a Front of House Team Member at Premier Inn in Southend On Sea (Eastern Esplanade). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
PAY RATE Up to £12.56 per hour
CONTRACT TYPE Permanent – we don’t do zero hours contracts!
HOURS 8 hours per week across 1 day
LOCATION Premier Inn Southend On Sea (Eastern Esplanade), Eastern Esplanade, Southend On Sea, SS1 2YT
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Premier Inn Southend On Sea (Eastern Esplanade) as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Southend-on-Sea employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor Team Member in Southend-on-Sea
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Show off your personality! As a Front of House Team Member, your fun and friendly vibe is key. During interviews or meet-ups, let your true self shine through. Share stories that highlight your customer service skills and how you’ve made someone’s day better.
✨Tip Number 3
Practice makes perfect! Grab a friend and do some mock interviews. This will help you get comfortable with common questions and allow you to refine your answers. Plus, it’s a great way to boost your confidence before the real deal!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application goes straight to the right people. Plus, you’ll be one step closer to joining the Premier Inn team and enjoying all those fab benefits we offer!
We think you need these skills to ace Ground Floor Team Member in Southend-on-Sea
Some tips for your application 🫡
Show Your Personality: When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application: Make sure to tailor your application to the Front of House role. Highlight any relevant experiences, even if they’re not directly related, and explain how they’ve prepared you for this position with us at Premier Inn.
Keep It Simple: We love a straightforward application! Keep your language clear and concise, and avoid jargon. This will help us understand your passion for the role without getting lost in complicated phrases.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super user-friendly!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Smile, engage with the interviewer, and show them how you can create a welcoming atmosphere for guests.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Understand their values and what makes them stand out in the hospitality industry. This will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Front of House Team Member. Prepare some examples of how you would handle situations like a guest complaint or a busy check-in period. This will demonstrate your problem-solving skills and readiness for the role.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.