At a Glance
- Tasks: Manage customer interactions and enhance their holiday experience while identifying sales opportunities.
- Company: Join Premier Inn, a leading name in the hospitality industry.
- Benefits: Earn a competitive salary with commission potential, plus health cover and travel perks.
- Other info: Receive comprehensive training and enjoy excellent career growth prospects.
- Why this job: Make a difference in customers' holidays while enjoying flexible remote work.
- Qualifications: Customer-focused personality with a background in tour operations.
The predicted salary is between 26222 - 32000 € per year.
Premier Inn is seeking a Travel Consultant (Customer Experience Executive) for a UK based remote role. This position involves managing customer interactions throughout the holiday lifecycle, focusing on sales opportunities and delivering high-quality customer service.
Candidates should possess a customer-centric personality and a Tour Operator background.
The role offers a basic salary of £26,222 per annum, with benefits and commission opportunities that can exceed £32,000. Training, health cover, and travel opportunities are included.
Remote Travel Consultant — Elevate Customer Experience in Southampton employer: Premier Inn
Premier Inn is an excellent employer that prioritises employee well-being and growth, offering a supportive remote work environment for Travel Consultants. With competitive salaries, comprehensive training, health cover, and exciting travel opportunities, we foster a culture of excellence and customer focus, ensuring our team members thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Travel Consultant — Elevate Customer Experience in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Premier Inn and their customer service ethos. Think about how your experience aligns with their values and be ready to share specific examples of how you've elevated customer experiences in the past.
✨Tip Number 3
Show off your personality! In a remote role, it's crucial to convey your enthusiasm and customer-centric approach. Use video calls to your advantage by dressing the part and ensuring your background is tidy and professional.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to showcase your skills and experience directly to employers. Plus, it shows you're serious about landing that Travel Consultant role!
We think you need these skills to ace Remote Travel Consultant — Elevate Customer Experience in Southampton
Some tips for your application 🫡
Show Your Customer-Centric Side:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share those stories that showcase your passion for delivering top-notch service.
Tailor Your Application:Don’t just send a generic CV! We love it when candidates tailor their applications to the role. Mention specific experiences that relate to managing customer interactions and sales opportunities, as this will make you stand out.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you the perfect fit for the Travel Consultant role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Premier Inn
✨Know Your Customer Experience
Make sure you understand what excellent customer service looks like, especially in the travel industry. Be ready to share examples from your past experiences where you went above and beyond for a customer.
✨Showcase Your Sales Skills
Since this role involves identifying sales opportunities, prepare to discuss how you've successfully upsold or cross-sold in previous positions. Use specific metrics or outcomes to highlight your achievements.
✨Research Premier Inn
Familiarise yourself with Premier Inn's values, services, and customer feedback. This will not only help you answer questions more effectively but also show your genuine interest in the company and its mission.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their training process, team culture, or how they measure success in this role. It shows you're engaged and serious about the position.
