At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join Premier Inn, part of the UK's leading hospitality business.
- Benefits: Up to £12.26 per hour, discounts, and a complimentary breakfast for two.
- Other info: Permanent contract with clear career progression opportunities.
- Why this job: Be the friendly face of our hotel and make a real difference.
- Qualifications: Passion for customer service and a fun personality.
The predicted salary is between 10 - 15 € per hour.
Come and be a Receptionist at Premier Inn in Southampton North. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £12.26 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 16 hours per week
LOCATION: Romsey Rd, Nursling, Southampton SO16 0XJ
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Premier Inn Southampton North as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception - Team Member in Southampton employer: Premier Inn
At Premier Inn Southampton North, we pride ourselves on being an excellent employer, offering a supportive work culture where your customer service skills can shine. With a clear career path, generous benefits including discounts on accommodation and meals, and a warm team environment, you'll find meaningful opportunities for growth and development in the heart of Southampton.
StudySmarter Expert Advice🤫
We think this is how you could land Reception - Team Member in Southampton
✨Tip Number 1
First things first, make sure you know the ins and outs of Premier Inn. Familiarise yourself with their values and what makes them tick. When you walk into that interview, show them you’re not just another candidate – you’re genuinely excited about being part of their team!
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with common scenarios you might face as a receptionist. The more you practice, the more confident you'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 3
Don’t underestimate the power of a warm smile and positive attitude. When you meet the team, let your personality shine through. Remember, they’re looking for someone who can create a welcoming atmosphere for guests, so be yourself and show them how friendly you can be!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates. Let’s get you on board at Premier Inn – we can’t wait to see you thrive!
We think you need these skills to ace Reception - Team Member in Southampton
Some tips for your application 🫡
Show Your Personality:As a Receptionist, your fun personality is key! Let it shine through in your application. Use a friendly tone and share a bit about yourself to show us why you’d be a great fit for our team.
Highlight Customer Service Skills:We want to see your customer service skills in action! Make sure to mention any relevant experience or examples where you've gone above and beyond to help customers. This will really catch our eye!
Keep It Simple and Clear:When writing your application, keep it straightforward. Use clear language and structure your thoughts well. We appreciate a tidy application that’s easy to read – it shows us you’re organised!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Practice smiling and using positive body language to create a welcoming atmosphere.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show that you’re genuinely interested and can align with their mission.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Receptionist. Prepare examples from your past experiences where you’ve handled difficult situations or gone above and beyond for a guest. This will demonstrate your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team collaborates with housekeeping. This shows your enthusiasm for the role and helps you understand the company culture better.
