At a Glance
- Tasks: Lead a dynamic team to deliver an exceptional hotel experience.
- Company: Join the welcoming team at Premier Inn in Wells, Somerset.
- Benefits: Enjoy competitive pay, guaranteed hours, and amazing discounts.
- Other info: Immediate start available in a supportive and friendly environment.
- Why this job: Kickstart your management career with clear growth opportunities.
- Qualifications: Experience in leadership roles, especially in retail or customer service.
The predicted salary is between 11 - 14 £ per hour.
We are currently recruiting in our Wells (Somerset) Premier Inn. Working 30 hours per week, paying up to £13.36 per hour.
Come and be a Duty Manager at Premier Inn in Wells. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start – with all leadership experience relevant.
- PAY RATE: Up to £13.36 per hour
- CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
- HOURS: 30 hours a week – guaranteed hours to help you plan your week around!
- LOCATION: Wells (Somerset) Premier Inn Rowdens Rd, Wells, BA5 1UA
Why you’ll love it here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do:
Join our team at Wells (Somerset) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health.
Hotel Duty Manager - Wells in Somerset employer: Premier Inn
At Premier Inn in Wells, we pride ourselves on being an excellent employer that values our team members and their growth. With guaranteed hours, comprehensive training, and a clear career progression path, we ensure that every Duty Manager can thrive in a supportive environment. Enjoy fantastic benefits like discounts on accommodation and meals, alongside a strong focus on work-life balance, making this a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Duty Manager - Wells in Somerset
✨Tip Number 1
Network like a pro! Reach out to friends, family, or former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Duty Manager role.
✨Tip Number 2
Prepare for the interview by researching Premier Inn and their values. Show us you understand what makes their customer experience special and how your leadership skills can enhance it. Be ready to share examples from your past roles!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional when you show up for your interview at the Wells Premier Inn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Hotel Duty Manager - Wells in Somerset
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Duty Manager role. Highlight any leadership experience you've had, especially in retail or similar environments, to show us you're the right fit for our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you want to join Premier Inn and how your past experiences have prepared you for this role. Keep it friendly and professional – we love a personal touch!
Showcase Your Customer Service Skills:Since delivering outstanding customer experience is key, make sure to include examples of how you've gone above and beyond for customers in your previous roles. We want to see your passion for hospitality!
Apply Through Our Website:We encourage you to apply directly through our website for a smooth application process. It’s quick and easy, and you'll be one step closer to joining our fantastic team at Premier Inn Wells!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, take some time to research Premier Inn and its values. Understand their commitment to customer service and how they operate. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Experience
Since this role is all about leading a team, be ready to share specific examples of your leadership experience. Think of situations where you've successfully managed a team, resolved conflicts, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Prepare for Customer Service Scenarios
As a Duty Manager, you'll need to handle various customer service situations. Prepare for common scenarios you might face, such as dealing with complaints or ensuring guest satisfaction. Practising your responses can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to demonstrate your interest in the role and the company. Ask about the team dynamics, training opportunities, or what success looks like in this position. It shows you're serious about contributing to the team.
