At a Glance
- Tasks: Ensure guest safety and comfort during the night shift at Premier Inn.
- Company: Join the friendly team at Premier Inn in Sittingbourne.
- Benefits: Earn up to £13.66 per hour, plus discounts on stays and meals.
- Other info: Flexible 16-hour work week with training support until August 2026.
- Why this job: Be the go-to person for guests and make their night memorable.
- Qualifications: Customer service skills and a calm personality are essential.
The predicted salary is between 28000 - 29000 £ per year.
Premier Inn in Sittingbourne is hiring a Nights Team Member to ensure the safety and comfort of overnight guests. You’ll be the go‑to person for hotel guests, using your calm personality and customer service skills to help them rest easy.
This role requires 16 hours of work per week over 2 nights and offers a pay rate of up to £13.66 per hour on a fixed-term contract until August 2026. Enjoy benefits like discounted stays and meals, training support, and more.
Night Shift Guest Experience Specialist in Sittingbourne employer: Premier Inn
Premier Inn in Sittingbourne is an excellent employer, offering a supportive work culture where your contributions to guest comfort are truly valued. With flexible hours, competitive pay, and benefits such as discounted stays and meals, you will find ample opportunities for personal and professional growth in a friendly environment dedicated to enhancing the guest experience.
StudySmarter Expert Advice🤫
We think this is how you could land Night Shift Guest Experience Specialist in Sittingbourne
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. We want to see how you handle different situations, so think of examples where you've gone above and beyond for a guest.
✨Tip Number 2
Research Premier Inn and its values before your interview. We love candidates who align with our mission to provide a comfortable experience for guests, so show us you’re on board with that!
✨Tip Number 3
Be ready to discuss your availability and flexibility. Since this is a night shift role, we want to know you can commit to those hours and handle the unique challenges that come with them.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We keep an eye on applications that come directly from our site, so don’t miss out on that opportunity.
We think you need these skills to ace Night Shift Guest Experience Specialist in Sittingbourne
Some tips for your application 🫡
Show Your Personality:When writing your application, let your calm and friendly personality shine through. We want to see how you connect with guests and make them feel at home, so don’t be afraid to share a bit about yourself!
Highlight Relevant Experience:Make sure to mention any previous customer service roles or experiences that relate to the Night Shift Guest Experience Specialist position. We love seeing how your background can contribute to our team!
Tailor Your Application:Take a moment to customise your application for this specific role. Referencing the job description shows us you’ve done your homework and are genuinely interested in joining our team at Premier Inn.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Premier Inn
✨Show Your Calm Side
As a Night Shift Guest Experience Specialist, your calm personality is key. During the interview, demonstrate how you handle stressful situations with ease. Share examples from past experiences where you’ve successfully managed guest concerns or emergencies.
✨Highlight Customer Service Skills
This role is all about ensuring guests feel safe and comfortable. Be ready to discuss your customer service skills in detail. Prepare specific examples of how you've gone above and beyond for customers in previous roles, especially during night shifts or in hospitality settings.
✨Know the Company
Familiarise yourself with Premier Inn’s values and what they stand for. Understanding their commitment to guest satisfaction will help you align your answers with their expectations. Mention any relevant experiences that reflect their ethos during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about team dynamics during night shifts or how they support staff training and development, which can also give you insight into your potential work environment.
