At a Glance
- Tasks: Ensure overnight guests feel safe and comfortable with your calm and friendly service.
- Company: Join the Premier Inn team in Shrewsbury, a leader in hospitality.
- Benefits: Earn up to £13.66 per hour plus discounts on rooms and meals.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a difference in guests' nights while enjoying flexible hours and immediate start.
- Qualifications: No experience needed; just bring your positive attitude and customer service skills.
The predicted salary is between 28400 - 28400 £ per year.
Premier Inn in Shrewsbury is hiring a Nights Team Member for 31 hours per week at a pay rate of up to £13.66 per hour. As the go-to person for our overnight guests, you'll use your calm personality to ensure their safety and your customer service skills to help them rest easy.
No experience is needed, and an immediate start is available.
Employees enjoy a Whitbread Benefits card, offering up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
Overnight Guest Care Specialist - Immediate Start (Shrewsbury) employer: Premier Inn
Premier Inn in Shrewsbury offers a welcoming and supportive work environment where employees can thrive. With flexible hours, competitive pay, and unique benefits like the Whitbread Benefits card, team members enjoy significant discounts on accommodation and dining. This role not only provides immediate employment opportunities but also fosters personal growth and development within the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Guest Care Specialist - Immediate Start (Shrewsbury)
✨Tip Number 1
Make sure to research Premier Inn and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their nights crew.
✨Tip Number 2
Practice your customer service skills! Even if you don’t have experience, think about how you would handle different guest scenarios. Being calm and helpful is key, so role-play with a friend or family member to get comfortable.
✨Tip Number 3
Dress smartly for your interview. First impressions matter, and looking professional shows that you take the opportunity seriously. Plus, it’ll boost your confidence when you walk in!
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application in and shows that you’re keen on joining the team at Premier Inn. We’re rooting for you!
We think you need these skills to ace Overnight Guest Care Specialist - Immediate Start (Shrewsbury)
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your calm and friendly nature that’s perfect for our overnight guests.
Tailor Your Application:Make sure to highlight any customer service skills you have, even if they’re from different experiences. We love seeing how your unique background can contribute to making our guests feel safe and comfortable.
Keep It Clear and Concise:We appreciate a straightforward application. Stick to the point and make it easy for us to see why you’d be a great fit for the Nights Team. A well-structured application goes a long way!
Apply Through Our Website:Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Premier Inn.
How to prepare for a job interview at Premier Inn
✨Show Your Calm Side
As an Overnight Guest Care Specialist, your calm personality is key. During the interview, demonstrate how you handle stressful situations with ease. Share examples from past experiences where you maintained composure and provided excellent customer service.
✨Highlight Your Customer Service Skills
Even if you don't have direct experience, think about times you've helped others or resolved issues. Be ready to discuss how you would ensure guests feel safe and comfortable during their stay. This will show that you understand the role's importance.
✨Ask About Team Dynamics
Inquire about the team you'll be working with and how they support each other during night shifts. This shows your interest in collaboration and helps you gauge if the environment suits you. Plus, it gives you insight into the company culture.
✨Be Ready for Scenario Questions
Prepare for hypothetical questions related to guest care. For example, how would you handle a guest who is upset? Practising your responses can help you articulate your thought process clearly and demonstrate your problem-solving skills.
