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- Tasks: Lead a team to deliver exceptional guest experiences and manage hotel operations.
- Company: Join Premier Inn, a leader in hospitality with a focus on customer satisfaction.
- Benefits: Enjoy competitive pay, training support, discounts, and pension schemes.
- Other info: Full-time role with opportunities for growth in a dynamic environment.
- Why this job: Make a real difference in guest experiences while developing your leadership skills.
- Qualifications: Proven leadership experience and strong communication skills required.
The predicted salary is between 27000 - 28000 £ per year.
Premier Inn is seeking a dedicated Duty Manager for their Seaton location. This full-time position (35 hours/week) offers a pay rate of up to £13.36 per hour. As a Duty Manager, you will lead a team to ensure outstanding customer experiences and manage hotel operations effectively.
The role requires proven leadership experience, excellent communication, and strong organisational skills.
Benefits include training and support, a Whitbread Benefits Card for discounts, and pension schemes.
Duty Manager: Lead Guest Experience & Team Performance in Seaton employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager: Lead Guest Experience & Team Performance in Seaton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Premier Inn on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to guest experience and team performance. We can role-play with friends or use online resources to boost our confidence.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how we've successfully managed teams or improved customer satisfaction in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we can track our progress easily.
We think you need these skills to ace Duty Manager: Lead Guest Experience & Team Performance in Seaton
Some tips for your application 🫡
Show Your Leadership Skills: As a Duty Manager, we want to see your leadership experience shine through. Share specific examples of how you've led teams in the past and the positive impact it had on guest experiences.
Communicate Clearly: Excellent communication is key in this role. Make sure your application is clear and concise, showcasing your ability to convey information effectively. We love a well-structured application!
Highlight Organisational Skills: Being organised is crucial for managing hotel operations. Use your application to demonstrate how you’ve successfully managed multiple tasks or projects at once. We appreciate a candidate who can juggle responsibilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, make sure you research Premier Inn thoroughly. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Customer Experience
Since the role focuses on guest experience, be ready to discuss how you would enhance customer satisfaction. Think of specific strategies or initiatives you've implemented in previous roles that improved guest feedback or service quality.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you're engaged and serious about contributing to the hotel's success.