At a Glance
- Tasks: Welcome guests and provide top-notch customer service in a vibrant hotel environment.
- Company: Join Premier Inn, a leading hotel brand with a friendly atmosphere.
- Benefits: Earn up to £13.06 per hour, enjoy discounts, and receive a complimentary breakfast.
- Other info: Flexible part-time hours with great career progression opportunities.
- Why this job: Kickstart your career in hospitality with no experience needed and immediate start.
- Qualifications: No prior experience required; just bring your friendly attitude!
The predicted salary is between 26000 - 27000 £ per year.
We are recruiting for a Ground Floor Team Member at Premier Inn in Manchester City Centre (Arena/Printworks). Working 20 hours per week, paying up to £13.06 per hour. Immediate start, no experience needed.
Responsibilities
- Welcome guests and provide excellent customer service.
- Help guests feel at ease from the moment they check in.
- Make cocktails and serve meals.
- Collaborate with the housekeeping team to ensure rooms are prepared to perfection.
Benefits
- Training and support with a warm welcome and simple administration.
- Career path opportunities within Whitbread.
- Whitbread Benefits card: up to 60% off Premier Inn rooms and 25% off meals at all Whitbread restaurants.
- Company pension and save‑as‑you‑earn scheme.
- Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
- Complimentary Premier Inn breakfast for two upon joining.
Location: North Tower, Victoria Bridge St, Manchester M3 5AS
Guest Experience Specialist - Part-Time, Manchester in Salford employer: Premier Inn
Premier Inn in Manchester City Centre offers a vibrant work environment where you can thrive as a Guest Experience Specialist. With a focus on employee growth, you'll receive comprehensive training and support, alongside fantastic benefits like discounts on accommodation and meals, making it an ideal place for those seeking meaningful employment in hospitality. Join a team that values your contribution and provides opportunities for career advancement within the Whitbread family.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Specialist - Part-Time, Manchester in Salford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can provide excellent customer service and create a welcoming atmosphere for guests.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the friendly face of the hotel.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can set you apart from other candidates. It shows enthusiasm and reinforces your interest in the role, making it more likely they'll remember you positively.
We think you need these skills to ace Guest Experience Specialist - Part-Time, Manchester in Salford
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application:Make sure to customise your application for the Guest Experience Specialist role. Highlight any relevant skills or experiences that align with providing excellent customer service and creating a welcoming atmosphere.
Keep It Clear and Concise:We appreciate clarity! Make your application easy to read by keeping your sentences short and to the point. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super straightforward, and we’ll be able to process your application faster!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn and Whitbread. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Guest Experience Specialist, your ability to connect with guests is crucial. Prepare examples of how you've provided excellent customer service in the past, even if it's from previous jobs or volunteer work. Highlight your friendly nature and willingness to go the extra mile for guests.
✨Practice Common Interview Questions
Think about common interview questions related to hospitality roles, such as 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
Even though the role is part-time and may not require formal attire, dressing smartly can make a great first impression. Aim for a polished look that reflects the professionalism of the hotel industry. It shows that you take the opportunity seriously and are ready to represent the brand well.
