At a Glance
- Tasks: Welcome guests and provide excellent customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Permanent contract with 16 hours per week and great team support.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: Fun personality and a passion for customer service.
The predicted salary is between 27000 - 28000 £ per year.
Come and be a Front of House Team Member at Premier Inn in Saffron Walden. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 16 hours per week
LOCATION: Thaxted Rd, Saffron Walden CB10 2SG
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Premier Inn Saffron Walden as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor - Team Member in Saffron Walden employer: Premier Inn
At Premier Inn Saffron Walden, we pride ourselves on being an excellent employer by offering a supportive work culture that values your contributions and provides clear career progression opportunities. With competitive pay, generous discounts, and a welcoming environment, you can thrive in your role as a Front of House Team Member while enjoying the benefits of working for the UK's leading hospitality business.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor - Team Member in Saffron Walden
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can showcase your friendly personality. Maybe role-play with a mate or even in front of the mirror – it’ll help you feel more confident when it’s your turn to shine!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. It doesn’t have to be a full suit, but something that shows you care about the opportunity and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to spot your enthusiasm and get you into the right role faster. Plus, you’ll be one step closer to enjoying those fab employee benefits!
We think you need these skills to ace Ground Floor - Team Member in Saffron Walden
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun side and customer service skills.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. Even if you don’t have direct experience, think about how your past roles can relate to being a Front of House Team Member.
Keep It Simple:We love straightforward applications! Stick to clear language and avoid jargon. This makes it easier for us to see why you’d be a great fit for our team at Premier Inn.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s quick and easy, and we can’t wait to see your application!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Remember, they’re looking for someone who can connect with guests, so don’t be afraid to show your enthusiasm for customer service.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you understand how you can contribute to their team.
✨Prepare for Common Questions
Think about common interview questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Prepare your answers in advance, using examples from any past experiences, even if they’re not directly related to hospitality.
✨Ask Thoughtful Questions
At the end of the interview, have a couple of questions ready to ask. This shows your interest in the role and the company. You might ask about training opportunities or what a typical day looks like for a Front of House Team Member. It’s a great way to engage with your interviewers!
