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- Tasks: Welcome guests and provide exceptional service at the front desk.
- Company: Leading hotel chain in Rochdale with a focus on guest experience.
- Benefits: Competitive pay, discounts, and complimentary breakfast upon joining.
- Why this job: Join a vibrant team and create memorable experiences for guests.
- Qualifications: Friendly personality and strong customer service skills.
- Other info: Permanent contract with opportunities for growth in the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
A leading hotel chain in Rochdale seeks a friendly Receptionist to welcome guests and ensure exceptional service. You will use your personality and customer service skills to create a welcoming environment, assist in checking guests in, and collaborate with the housekeeping team for room readiness.
The role offers a permanent contract with competitive pay and various benefits, including discounts and a complimentary breakfast upon joining.
Guest Experience Receptionist – Front Desk in Rochdale employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Receptionist – Front Desk in Rochdale
✨Tip Number 1
Be yourself! When you walk into that interview, let your personality shine through. The hotel wants someone friendly and approachable, so show them you can create that welcoming vibe right from the start.
✨Tip Number 2
Brush up on your customer service skills. Think of examples where you've gone above and beyond for a guest or customer. This will help you demonstrate that you’re the perfect fit for creating exceptional experiences.
✨Tip Number 3
Don’t forget to ask questions! Show your interest in the role by asking about the team dynamics or how they ensure room readiness. It’ll make you stand out as someone who’s genuinely keen on being part of their team.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you nail that interview and land the job. Plus, it shows you’re proactive and really want to be part of the hotel chain.
We think you need these skills to ace Guest Experience Receptionist – Front Desk in Rochdale
Some tips for your application 🫡
Show Your Personality: As a Guest Experience Receptionist, your personality is key! Let your friendly and welcoming nature shine through in your application. We want to see how you can create that warm atmosphere right from the start.
Highlight Customer Service Skills: Make sure to emphasise your customer service experience. We’re looking for someone who can assist guests with a smile and handle any queries with ease. Share specific examples of how you've gone above and beyond for customers in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention how your skills align with the responsibilities listed in the job description, especially your ability to collaborate with teams like housekeeping.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Guest Experience Receptionist, your personality is key! Make sure to let your friendly nature shine through during the interview. Smile, maintain eye contact, and engage with the interviewer as if they were a guest checking in.
✨Know the Hotel Inside Out
Do your homework on the hotel chain before the interview. Familiarise yourself with their services, values, and any recent news. This will not only impress the interviewer but also help you answer questions about how you can contribute to creating a welcoming environment.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think of specific situations where you went above and beyond for a guest or resolved a tricky issue. This will show that you have the skills needed to excel in this role.
✨Collaborate and Communicate
Since you'll be working closely with the housekeeping team, highlight your teamwork and communication skills. Be ready to discuss how you would ensure room readiness and coordinate effectively with other departments to enhance the guest experience.