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- Tasks: Lead a dynamic team to create unforgettable guest experiences.
- Company: Renowned hotel chain known for exceptional service.
- Benefits: Competitive pay, comprehensive benefits, and career growth opportunities.
- Why this job: Join a vibrant team and make a real difference in hospitality.
- Qualifications: Strong leadership and customer service skills required.
- Other info: Full-time role with a focus on team success and guest satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
A leading hotel chain located in Rhyl is seeking a Duty Manager to lead a high-performing team and ensure a welcoming environment for guests. The ideal candidate will possess strong leadership and customer service skills, with a proven track record in managing teams. This role offers a full-time position with competitive pay and comprehensive employee benefits. Perfect for candidates looking to grow their career in the hospitality industry.
Duty Manager — Lead Guest Experience & Team in Rhyl employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager — Lead Guest Experience & Team in Rhyl
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest experience shine through. Share stories that highlight your leadership skills and how you've made guests feel special.
✨Tip Number 3
Research the hotel chain! Knowing their values and what makes them tick will help you tailor your approach. Plus, it shows you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like Duty Manager. Don’t miss out on the chance to join a fantastic team and grow your career with us!
We think you need these skills to ace Duty Manager — Lead Guest Experience & Team in Rhyl
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past and created a positive environment for both staff and guests.
Customer Service is Key: Don’t forget to emphasise your customer service skills! Share specific examples of how you've gone above and beyond to ensure guest satisfaction. This will show us that you understand the importance of a welcoming atmosphere.
Tailor Your Application: Make your application stand out by tailoring it to the role. Use keywords from the job description and relate your experiences directly to what we’re looking for in a Duty Manager. This shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, do some homework on the hotel chain. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only impress the interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Be ready to discuss how you motivate and inspire others to deliver exceptional guest experiences.
✨Emphasise Customer Service Excellence
Customer service is at the heart of this role. Think of specific instances where you've gone above and beyond for guests. Highlight your problem-solving skills and how you handle difficult situations, as this will show your commitment to creating a welcoming environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, and the hotel's approach to guest experience. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
