At a Glance
- Tasks: Manage customer interactions and maximise holiday bookings from the comfort of your home.
- Company: Join Premier Inn, a leading name in the travel industry with a focus on customer experience.
- Benefits: Enjoy a competitive salary, private health cover, professional training, and exciting travel opportunities.
- Other info: Be part of a dynamic team with opportunities for growth and development.
- Why this job: Make a difference in customers' holidays while working remotely and earning great rewards.
- Qualifications: Customer-centric attitude and experience in the travel or tour operator sector.
The predicted salary is between 26222 - 32000 € per year.
Premier Inn is looking for a dedicated Travel Consultant (Customer Experience Executive) to join their Remote/Homeworking team in the UK. The role involves managing customer interactions, maximising holiday bookings, and providing exceptional service.
A salary of £26,222 per annum is offered, with potential earnings over OTE £32,000. The position includes fantastic benefits such as private health cover, professional training, and travel opportunities.
Ideal candidates possess a customer-centric attitude and a Tour Operator background.
Remote Travel Consultant – Customer Experience Expert employer: Premier Inn
Premier Inn is an excellent employer that prioritises employee well-being and professional growth, offering a competitive salary alongside fantastic benefits like private health cover and travel opportunities. With a strong focus on customer experience, the company fosters a supportive work culture that encourages collaboration and development, making it an ideal place for those passionate about delivering exceptional service in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Travel Consultant – Customer Experience Expert
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work at Premier Inn or similar companies. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Show off your customer experience skills! During interviews, share specific examples of how you've gone above and beyond for customers. This will highlight your customer-centric attitude and make you stand out.
✨Tip Number 3
Prepare for role-play scenarios! Many companies, including Premier Inn, might throw some situational questions your way. Practising these can help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you ace the process and land that dream job!
We think you need these skills to ace Remote Travel Consultant – Customer Experience Expert
Some tips for your application 🫡
Show Your Customer-Centric Attitude:When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your dedication to providing exceptional service.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Travel Consultant role. Mention your relevant skills and experiences that align with what we’re looking for at Premier Inn, especially if you have a Tour Operator background.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid long-winded sentences. Remember, first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and benefits right there!
How to prepare for a job interview at Premier Inn
✨Know Your Customer Experience
Make sure you understand what exceptional customer service looks like, especially in the travel industry. Be ready to share examples from your past experiences where you went above and beyond for a customer.
✨Research Premier Inn
Familiarise yourself with Premier Inn's values, services, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company and its mission.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer situations. Think of scenarios where you had to resolve issues or enhance a customer's experience, and be prepared to discuss your thought process and actions.
✨Show Your Passion for Travel
As a Travel Consultant, your enthusiasm for travel should shine through. Share your own travel experiences and how they have shaped your understanding of customer needs in the travel sector.
