At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to 60% off hotel stays, discounts on meals, and a pension scheme.
- Why this job: Be the friendly face of our hotel and make a real difference.
- Qualifications: Passion for customer service and a friendly attitude.
- Other info: Permanent contract with clear career progression opportunities.
Receptionist – Thurrock East Premier Inn
Come and be a Receptionist at Premier Inn in Thurrock East. As the friendly face of our hotel, use your fun personality and customer service skills to welcome guests. Help them rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
Pay rate: Up to £12.56 per hour
Contract type: Permanent – we don’t do zero hours contracts!
Hours: 16 hours per week
Location: Premier Inn Thurrock East, Fleming Road, Unicorn Estate, Chafford Hundred, RM16 6YJ
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Premier Inn Thurrock East as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
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Receptionist employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Receptionist, you'll be the friendly face welcoming guests. Role-play common scenarios with a friend or family member to boost your confidence and ensure you're ready to handle any situation with a smile.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it makes it easier for us to keep track of your application and get back to you quickly!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the friendly face behind the words, so don’t be afraid to show us your enthusiasm for customer service.
Tailor Your Application: Make sure to tailor your application to the Receptionist role at Premier Inn. Highlight any relevant experience and skills that match what we’re looking for, like teamwork and communication.
Keep It Clear and Concise: We appreciate a well-structured application. Keep your sentences clear and to the point, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Premier Inn
✨Show Off Your Customer Service Skills
As a Receptionist, your customer service skills are key. Prepare examples of how you've gone above and beyond for customers in the past. Think about specific situations where you made a guest's experience memorable.
✨Know the Company Inside Out
Do your homework on Premier Inn and Whitbread. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your answers to their ethos.
✨Practice Common Interview Questions
Anticipate questions like 'How would you handle a difficult guest?' or 'What do you think makes great customer service?'. Practising your responses can help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally, reflecting the welcoming atmosphere of Premier Inn. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand.