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For Companies At a Glance
- Tasks: Welcome guests, check them in, and ensure a smooth stay experience.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £13.06 per hour, enjoy discounts, and free breakfast.
- Why this job: Use your fun personality and customer service skills in a vibrant environment.
- Qualifications: Passion for customer service and teamwork.
- Other info: Fixed term contract with clear career progression opportunities.
Overview
Employer
Premier Inn
Location
Twickenham, Greater London
Salary
Competitive
Closing date
6 Nov 2025
Sector
Fitness jobs, Leisure Centre Receptionist, Hotel jobs, Hotel Receptionist, Spa, Massage & Beauty jobs, Spa Receptionist
Job Type
Contract
Job Details
We\\\’re currently recruiting in our London Twickenham East Premier Inn. Working 24 hours per week, paying up to £13.06 per hour.
Receptionist – London Twickenham East Premier Inn
Come and be a Receptionist at London Twickenham East Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE:
Up to £13.06 per hour
CONTRACT TYPE:
Fixed Term – until 31/01/2026 – we don\\\’t do zero hours contracts!
HOURS:
24 hours per week
LOCATION:
Corner Sixth Cross/Staines Rd, Twickenham, Middlesex, TW2 5PE
Why you\\\’ll love it here
- Training and support: We\\\’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
Responsibilities
Join our team at London Twickenham East Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK\\\’s leading hospitality business, Whitbread.
- Welcome guests on arrival, check them in, and coordinate with housekeeping to prepare rooms as needed.
- Provide friendly, efficient service and respond to guest needs to ensure a positive stay experience.
- Collaborate with team members to ensure smooth front-desk operations and communication.
Notes
This role is fixed term until 31/01/2026. This content reflects the information provided in the original listing and maintains the essential details without additional translations or alterations.
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Reception - Team Member - Twickenham employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception - Team Member - Twickenham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn. Understand their values and what makes them tick. This way, you can show off your enthusiasm and fit right in!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can bring a smile to guests' faces.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional. A neat appearance shows that you care about the role and respect the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Reception - Team Member - Twickenham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your words. Remember, you're applying for a role where customer service is key!
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist role at Premier Inn. Highlight any relevant experience in hospitality or customer service, and mention how you can contribute to creating a welcoming atmosphere for our guests.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Practice smiling and using positive body language to convey warmth and approachability.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Receptionist. Prepare examples from your past experiences where you handled difficult situations or went above and beyond for a guest. This will demonstrate your problem-solving skills and commitment to excellent service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.