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- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £12.56 per hour with discounts on rooms and meals.
- Why this job: Use your customer service skills and be the friendly face of our hotel.
- Qualifications: Passion for customer service and a fun personality.
- Other info: Work 38 hours a week in a dynamic team environment.
We\’re currently recruiting in our Newhaven Premier Inn. Working 38 hours per week, paying up to £12.56 per hour. Reception Team Member – Newhaven Premier Inn Come and be a Receptionist at Newhaven Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants, Join our team at Newhaven Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK\’s leading hospitality business, Whitbread.
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Reception Team Member - Newhaven employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Member - Newhaven
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with us!
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent the friendly face of Premier Inn.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it makes it easier for us to keep track of your application and get back to you quickly. So, don’t hesitate – hit that apply button!
We think you need these skills to ace Reception Team Member - Newhaven
Some tips for your application 🫡
Show Your Personality: As a Reception Team Member, your personality is key! Let your fun side shine through in your application. We want to see how you can bring warmth and friendliness to our guests right from the start.
Highlight Customer Service Skills: Make sure to emphasise any previous customer service experience you have. We love seeing how you've made guests feel welcome and comfortable in the past. Share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application. Take a moment to tailor your CV and cover letter to the role at Newhaven Premier Inn. Mention why you’re excited about this specific position and how you fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Reception Team Member, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Practice smiling and engaging with the interviewer as if they were a guest checking in.
✨Know the Company
Do a bit of homework on Whitbread and Premier Inn. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show that you’re genuinely interested in being part of their team.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you’ve gone above and beyond for a customer or handled a difficult situation. This will demonstrate your skills and passion for providing excellent service.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the role you’re applying for, especially in a customer-facing position like this one.