Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join Premier Inn, part of the UK's leading hospitality business.
- Benefits: Competitive pay, discounts, pension schemes, and free breakfast for two.
- Why this job: Kickstart your career in hospitality with training and clear progression.
- Qualifications: Passion for customer service and a friendly personality.
- Other info: Permanent contract with 23 hours per week and no zero-hour contracts.
Reception Team Member – Birmingham
Employer
Premier Inn
Location
Birmingham, West Midlands
Salary
Competitive
Closing date
16 Dec 2025
Sector
Fitness jobs, Leisure Centre Receptionist, Hotel jobs, Hotel Receptionist, Spa, Massage & Beauty jobs, Spa Receptionist
Job Type
Contract
Job Details
We\’re currently recruiting in our Birmingham City Centre (Exchange Square) Premier Inn. Working 18 hours per week, paying up to £12.56 per hour.
Receptionist – Birmingham City Centre (Exchange Square) Premier Inn Hotel
Come and be a Receptionist at Premier Inn in Birmingham City Centre (Exchange Square). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE:
Up to £12.56 per hour
CONTRACT TYPE:
Fixed Term Contract until 28/02/2026
HOURS:
18 hours per week
LOCATION:
6 Exchange Square The Priory Queensway, Birmingham B4 6FY
Why you\’ll love it here
- Training and support: We\’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you\’ll do
Join our team at Premier Inn Birmingham City Centre (Exchange Square) as a Receptionist and use your passion for customer service to its full potential. Be part of the UK\’s leading hospitality business, Whitbread.
#J-18808-Ljbffr
Reception Team Member - Birmingham employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Member - Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and its values. This will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a receptionist and how you'd handle them. Being able to demonstrate your problem-solving abilities will make you stand out during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. A polished appearance shows that you take the opportunity seriously and are ready to represent the hotel.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Reception Team Member - Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d bring a warm smile to our guests at Premier Inn.
Highlight Customer Service Skills: Make sure to emphasise your customer service experience. We’re looking for someone who can make guests feel welcome and at ease, so share any relevant experiences that showcase your skills in this area.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and structure your thoughts well, so it’s easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn and its values. Understanding their commitment to customer service and hospitality will help you align your answers with what they’re looking for.
✨Show Your Personality
As a Receptionist, your personality is key! Be ready to showcase your friendly and approachable nature during the interview. Practice smiling and using positive body language to convey warmth and enthusiasm.
✨Prepare for Common Questions
Think about common interview questions for reception roles, like how you handle difficult customers or manage multiple tasks. Prepare specific examples from your past experiences that highlight your skills in these areas.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.