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- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast.
- Why this job: Be the friendly face of Premier Inn and make guests feel at home.
- Qualifications: Passion for customer service and a fun personality.
- Other info: Permanent contract with clear career progression opportunities.
Come and be a Receptionist at Premier Inn in Walsall Town Centre. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
Pay Rate: Up to £12.56 per hour
Contract Type: Permanent – we don’t do zero hours contracts!
Hours: 23 hours per week across 3 days – evenings and weekends included
Location: Premier Inn Walsall Town Centre, Waterfront, Wolverhampton Street, Walsall, WS2 8LR
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do: Join our team at Premier Inn Walsall Town Centre as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Reception Team Member, you'll be the friendly face welcoming guests. Role-play common scenarios with friends or family to get comfortable with handling different situations and showcasing your fun personality.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly at StudySmarter. Plus, it gives you a better chance of landing that dream job as a Receptionist at Premier Inn. Don’t miss out!
We think you need these skills to ace Reception Team Member
Some tips for your application 🫡
Show Your Personality: As a Reception Team Member, your personality is key! Let your fun and friendly side shine through in your application. We want to see how you can bring warmth and positivity to our guests right from the start.
Tailor Your Application: Make sure to customise your application to highlight your customer service skills. Mention any relevant experience that shows how you can make guests feel welcome and at ease during their stay with us.
Keep It Clear and Concise: We appreciate straightforward applications! Keep your writing clear and to the point. Avoid jargon and focus on what makes you a great fit for the Receptionist role at Premier Inn.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Reception Team Member, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Smile, be approachable, and engage with the interviewer as if they were a guest checking in.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will show that you’re genuinely interested and can align with their customer service ethos.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a receptionist. Prepare examples from your past experiences where you’ve handled difficult situations or provided exceptional service. This will demonstrate your problem-solving skills and ability to keep guests happy.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.