At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Be the friendly face of our hotel and make a real difference in guests' experiences.
- Qualifications: Passion for customer service and a friendly personality.
- Other info: Permanent contract with clear career progression and supportive training.
Receptionist – Abergavenny Premier Inn
Come and be a Receptionist at Abergavenny Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £12.56 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 16 hours per week
LOCATION: Westgate Yard Merthyr Road, Abergavenny NP7 9LH
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Abergavenny Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
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Reception - Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception - Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Abergavenny Premier Inn and Whitbread. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Receptionist, you'll be the friendly face welcoming guests. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview – it shows you care about the role and are ready to represent the hotel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us, making it easier to land that dream job at Abergavenny Premier Inn.
We think you need these skills to ace Reception - Team Member
Some tips for your application 🫡
Show Your Personality: As a Receptionist, your fun personality is key! Let it shine through in your application. Use a friendly tone and share a bit about yourself to show us why you’d be a great fit for our team.
Highlight Customer Service Skills: We love candidates who are passionate about customer service. Make sure to mention any relevant experience or skills that demonstrate how you can create a warm and welcoming atmosphere for our guests.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your experience and qualifications are easy to read and understand. No need for fluff!
Apply Through Our Website: To make things easier for both of us, apply directly through our website. It’s quick, simple, and ensures your application lands right where it needs to be!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Smile, be approachable, and engage with the interviewer as if they were a guest checking in.
✨Know the Company
Do a bit of homework on Abergavenny Premier Inn and Whitbread. Familiarise yourself with their values, services, and what makes them stand out in the hospitality industry. This will show that you’re genuinely interested in being part of their team.
✨Highlight Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Whether it’s resolving a complaint or going the extra mile for a guest, these stories will demonstrate your ability to create a welcoming atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.